Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — loan account no.01656409_regarding pmay

vishnik50

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421201

It's been more than 3 months and i have not yet been intimated about the status of the same.
Customer care executives seem to be ignorant and tell me to visit my home branch.
It's not possible to visit branch more often during weekdays when u have customer care service centeres for online services.
Honestly speaking, dhfl online services are so weak.
Please improve on the same and work on the satisfaction of customers in a true manner.
My acknowledge for pmay is srdis01087451

Regards,

Vishal suresh nikam
Mobile no.[protected]

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Aug 1, 2018

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Vishal,

We have forwarded your query to the concerned team. However, request you to share your email ID as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL

Verified Support

Jun 27, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Vishal,

We understand that our team has addressed your concern via email. For any further assistance, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL