Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — non return of collateral document.

Alagar Swamy

from Chennai, Tamil Nadu

Address:

Madurai, Tamil Nadu

I had Deposited Partition Deed No.366 DTD 10.02.2005 (17 pages) in original which pertains to Mother's another property forwhich no loan was sanctioned by DHFL, as a collateral document vide DHFL Madurài (TN) branch file No. 6042, DTD 2.7.09. At that time I was told by the Manager that this document will be returned if required after four or five years of regular payments of EMI. This document is presently pertains to my sister who is in urgent need of the same. All other original documents with DHFL are pertaining to the property forwhich I have been sanctioned loan.

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Jun 10, 2018

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Alagar Swamy,

We are keen to assist you with your concern. Kindly share us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Apr 30, 2018

Updated by Alagar Swamy [protected]@gmail.com
Mob. No.[protected]

Apr 30, 2018

Updated by Alagar Swamy Customer code...00603623
Loan code...00005063.

May 02, 2018

Updated by Alagar Swamy I feel Iam disappointed. Iam not requesting the release of mortgaged documents the value of which are already manyfold higher than the principal amount outstanding. This particular partion document of my wife was required at the initial stage with an assurance of return after construction of house and few years by the Branch Manager himself. Kindly look into the matter again and release the colotral document in question. Kindly consider my request logically and favourably. I would feel of great injustice done to me if my request is rejected again merely due to correctable technical hitch in your Company Norms.

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Verified Support

May 02, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Mangilal Patidar,

We would like to inform you that we are yet to receive your mobile & loan account number. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team

Verified Support

May 02, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Alagar Swamy,

We would like to inform you that we are yet to receive your mobile & loan account number. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team

May 02, 2018

Updated by Alagar Swamy [protected]@gmail.com
Mob. No.[protected]
Updated by Alagar Swamy, Apr 30, 2018

Customer code...00603623
Loan code...00005063.

Verified Support

May 04, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Alagar Swamy,

We have forwarded your concern to our team for resolution and they shall revert to you within 72 hours.

Regards,
DHFL Team

Verified Support

May 10, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Alagar Swamy,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team