[Resolved]  Dewan Housing Finance Corporation [DHFL] — not reducing interest when rbi increases. new rate only for new customers not for existing. very cheating

I took housing loan from dhfl in floating method. Our finance minister & reserve bank of india has lowered down the interest rates for housing loan. Several nationalized & private banks has also reduced their housing loan interest. On asking dhfl officials, they are responding that as and when the govt will lower the rates, we will also lower down, it is set in the computer and will automatically lower down.

When i called to customer care they are saying its only for new customers not the existing customers. Then why they are increasing when the rates are increased, they should increase only for new customers.

My loan id:1664.

I had problem with pmay and now interest rates. Very digusting.

Never take loan from dhfl. Very bad customer service as well.