[Resolved]  Dewan Housing Finance Corporation [DHFL] — not release my loan cheque

This is to get your attention on the growing delay in the funds transfer and completion of registration for my home loan a/c 00003021. & app. No. 01903159

I, mohd sualyeen, s/o qamaruddin resident of c-774, gali no. -3, chauhan banger, new seelampur, delhi -110053. Had applied for a home loan at your dhfl branch noida on date 25th aug'2018. For rs.18, 04, 627. On the completion of my document submission, my loan account number was generated as 00003021. On 31st aug'2018 and i was assured of funds transfer by 05th sep'2018. And my dd was ready on date. 31st'aug'2018 for rs. 17, 50, 000/-. As per the agreement, my emi was to start from 10th of sep'2018.

However, i was shocked to see a fake promises being made at dhfl personnel causing regular delay in disbursement of loan amount. Despite my regular followup, it has been now three months that the loan amount has not been transferred to the concerned person. Due to the delay, the registration process of the property has still not initiated causing much harassment to me and my family.

Additionally, the deduction of emi started as per the agreed date on 10th sep'2018. For rs. 16, 188. I have already paid two installments against a loan that has not even disbursed form your end and the third installment is due on 10th nov'2018. As per the agreement.

I have been staying at a rented accommodation with my family and deduction of installments supporting the delay of funds transfer and non completion of registration have caused a double whammy to us. Being a salaried person, everyone has his/her own limitations and i hope you can understand this well.

Looking forward to a quick response from your side over the matter.

Thanks & regards

Mohd sualyheen
[protected]
Email id - faiz. [protected]@gmail.com
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Jan 3, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Nov 28, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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