[Resolved]  Dewan Housing Finance Corporation [DHFL] — rate reduction not done even after I have applied variable loan

Address:mira road, Thane, Maharashtra, 401107

I have taken loan from dhfl on 28/04/2016 my details are as under

Home loan code :[protected]

Issuing branch :- mumbai metro

Name : - amar vijay andhari

Pan no : - aiepa3821h

When i have taken loan from you on 28/04/2015 on the interest rate @ 12.75 at the same time the repo rate from rbi is 7.50%.

Current repo rate from rbi reduce from 01/04/2015 @ 7.50% to 04/10/2019 @ 5.15% today but loan on my mortgage loan which is variable has been increase from 12.75% to 13.67% today


Amar andhari
[protected]
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Nov 10, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Amar,

We have forwarded your query to the concerned team and they will surely connect with you soon. Meanwhile, request you to share your email ID as well to help us connect with you faster.

Regards,
Team DHFL
Verified Support
Oct 10, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Amar,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Complaint comments 

Comments

Dear Sir, I have taken a housing loan No. 000055 in the name of Kripal Singh Visht and Deepmala Bisht in July 2018. I have not recd my insurance policy documents till date. I have complaint in writing in local office Moradabad but still we have not recd. kinldy arrancge to provide at earliest.

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