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Dewan Housing Finance Corporation [DHFL]

[Resolved]  Dewan Housing Finance Corporation [DHFL] — rplr rates

Address: Bangalore, Karnataka

I am an existing customer and they are increasing RPLR rate 4 times in a year, hence by EMI tenure getting increased.We need to pay some additional amount to DHFL to decrease the interest rate. This is getting repeated every year. No other banks doing this
Last financial year already it's increased 4 times and one more time they are increasing from 1st April 2019
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Jun 6, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear ‎Vijay,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Apr 05, 2019
Updated by vijay_reddy My Emai Id: [protected]@gmail.com
pH No: [protected]
Loan Account no : 00210, Cuddapah Branch, Andhra Pray
Verified Support
Apr 08, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Vijay,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Regards,
Team DHFL
Verified Support
May 06, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear ‎Vijay,

We understand that our team has connected with you & has addressed your concern. Kindly acknowledge the same.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
May 18, 2019
Updated by vijay_reddy No one connected with me and I don't see interest rate also decreased
Jun 11, 2019
Updated by vijay_reddy Any update on above complaint
Aug 20, 2019
Updated by vijay_reddy No one bothered to connect on this case
 
1 Comment

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Comments

Hi,

Even I am facing the same problem. Even when RBI increased the Repo rates DHFL increased it the same month but last time when RBI decreased the rates DHFL did no change.
In your post you mentioned you have to pay additional amount to get the interest rate decreased. How does that work? When I contacted them they did not informed me about any such process. Could you help me out by guiding how does this thing work where the interest rates are decreased?

P.S: Rating for DHFL
Reply
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 2, 2019
Verified Support
Dear ‎Customer,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team
Home_Buyer's reply, Apr 8, 2019
Sent an email to [email protected] on 8th April 2019.
My email id: [email protected]

Other details are given in the email.
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 8, 2019
Verified Support
Dear ‎Customer,

We have forwarded your query to the concerned team. However, request you to share your mobile & loan account number to help us trace your issue and resolve it at the earliest.

Regards,
Team DHFL
Dewan Housing Finance Corporation [DHFL] Customer Care's response, May 3, 2019
Verified Support
Dear ‎Customer,

We understand that our team has connected with you & has addressed your concern. Kindly acknowledge the same.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team

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