Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — w loan

Shijesh

from Noida, Uttar Pradesh

Nov 19, 2019

Address: Ernakulam, Kerala

I have take a home loan from Dhfl ltd on2009 october. Loan amount is 650000
Untill now i have repay around 798000.
I am an NRI so i can't check the loan status frequently. Recently i got repayment statement from bank. From the statement i came to know that remaining 5.60lakh i want to pay for closing the loan. When i get the loan the intrest amount was 9% then they increased interest rate every year right now it is 13.1%. Total around 17 times Dhfl has increased rate of intrest. With out intimation they inreased loan tenure until 2039.actlaly my loan period was 15years. This is not fair.i am thinking to move legally. I alrady discussed the mater with manager. But he didn't give proper way to fix the problem. I am ready to take over the loan to other bank if they charge fair amount of final settlement My mail id [protected]@gmail.com

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Dec 30, 2019

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Shijesh,

We have forwarded your query to the concerned team. However, request you to share your loan account and mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Verified Support

Nov 27, 2019

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Shijesh,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

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Comments

harisrim0203

from Hyderabad, Telangana

Nov 26, 2019

The ROI on my hosing loan file no: 1376047 is 10.87%, from years it is totally high when compared to any other bank. Please clarify.Even this issue was raised earlier and it is reduced to 9.75% for quite some time and immediately increased. Request you to reduce the same as per the RBI rules.