Dewan Housing Finance Corporation [DHFL] — worst customer support in, for closing loan no body in escalation matrix respond

Address:

400092

Written a below mail to [protected]@response. Followed by followups to [protected]@dhfl and highest escalation to [protected]@dhfl but no body responded to my email of 25th. Finally i have to call tollfree on 3rd of march. They logged my request from 3rd may & given me date of forecloser loan as 19th march.
This is case of cheating and harrsament and pathetic quality of customer service. Evey bank today giving loan around 8.5%. This is worst ever bank which still charging me loan at 10.5%and top up at 15%. No ethics.

Amar patil
To dhfl response afrin m. Khan ranjana sunil bane bhakti. [protected]@dhfl.com
Cc sarita 25 feb at 5:47 pm
Loan code: thn31345/thn31351/mum37147/045

Reply reply to all forward more
Amarp_1310
To dhfl response afrin m. Khan ranjana sunil bane bhakti. [protected]@dhfl.com
Cc sarita 3 mar at 7:44 am
Team

Awaiting for your response. Shall i come to dahisar or thane branch for forclosure of home loan??

Sent from my samsung galaxy smartphone.
Team
Awaiting for your response. Shall i come to dahisar or thane branch for forclosure of home loan??

Sent from my samsung galaxy smartphone.
— original message —
From: amar patil
Date: 25/02/2018 17:47 (Gmt+05:30)
To: dhfl response, "afrin m. Khan", ranjana sunil bane, bhakti. [protected]@dhfl.com
Cc: sarita
Subject: re: forclosure of the loan

Loan code: thn31345/thn31351/mum37147/045

On sunday, 25 february 2018 5:34 pm, amar patil wrote:

Dear team,

Please note that, me / my wife (Sarita patil) will be visiting the thane branch on coming tuesday to close the entire loan.
I will be issuing a cheque of whatever the outstanding amout till date.
Kindly issue all my originals at earliest and noc for "no dues" to me and my society.

Thanks
Amar patil
[protected]