[Resolved]  Dewan Housing Finance Corporation [DHFL] — wrong bank's cheque presented for emi and penalty charged to me

My self paresh sheth and i have home loan from dhfl. (Lone a/c no.[protected] last disbursement done by bank on 13/07/17 of rs.2, 80, 000/-
And bank given me emi for this disbursement interest for the month is rs.1312/-
My regular emi deducted from sbi since last 3 months and dhfl presented this rs.1312/- cheque to my former bank i. E iob. So this is not my mistake this silly mistake done by dhfl a/c department and they are demanding me for emi, that is right but also demanding for penalty, why should i pay penalty as i have made no mistake? My former bank was iob (Indian overseas bank), and new one is sbi. I have given 10 cheques of sbi with sign. Why they had represented iob (Indian overseas bank) cheque? I have also submitted signed sbi ecs mandate to dhfl.
Plese give me reply and justify my problem otherwise i have to think for other ways for solution and justice
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Sep 4, 2017
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Paresh Sheth,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Aug 02, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Paresh Sheth,

We would like to inform you that we are yet to receive your email ID and mobile number. We request you to share the same with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you.

Regards,
Team DHFL
Verified Support
Aug 04, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Paresh Sheth,

Your concern is o[censored]tmost importance to us. However, as we have not received your email ID and mobile number. Your complaint has been closed from our end.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
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Dewan Housing Finance Corporation [DHFL] — I rewire an enclosure letter

I rewired enclosed record and list of documents and closing amount pl
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Aug 9, 2017
Verified Support
Dear Mr. Ajay Parab,

Thank you for writing in. Kindly share with us your email ID, mobile and loan account number so that we can contact you.

Regards,
Team DHFL
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Aug 14, 2017
Verified Support
Dear Mr. Ajay Parab,

We would like to inform you that we are yet to receive your details. We request you to share the same with us as this will help us to get in touch with you at the earliest.

Regards,
Team DHFL
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Aug 16, 2017
Verified Support
Dear Mr. Ajay Parab,

Your concern is of utmost importance to us. However, as we have not received your details. Your query has been closed from our end.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
Team DHFL

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