Digital India Deal — offering fraud price and not refund money.

 
7 Reviews
 Satishh... on Oct 6, 2017
Hi digitalindiadeal.com team
First they send combo gift after that they told about free gift product (Deel laptop, samsung led 50 inches and apple iphone 128 gb) rs. 75000+ and ask to make payment of half of gst amount around 5600 and product will deliver. After few days they ask for additional payment to insurance and courier despatch the product (Providing courier service company names fedex, aramex and blue dart charges may very). Again take around 10 thousand. After 7 days they told that due to accident product not despatch and said something about insurance money.

This is totally fraud with customers. Prior to payment of 10, 000 i saw the review of customers in www.consumercomplaints.in but i show trust on you and make payment. I want my money refunded total of 15, 600. You guys make fool's to the customer this not good.

I show trust on you and you cheat me, i will inform you i want my refund.

offering fraud price and not refund money.
Updated by Satishh..., Oct 06, 2017
Dear SATISH NARALE,


Thanks for showing interest in our offers & shopping with us.


Our customer care team will get back to you shortly & help you in resolving your queries to the best of your satisfactions.

For further queries you can call our customer care numbers @ 011 - 32400230 or write to us info@digitalindiadeal.com.

Thanks & Regards,

Team Online Support.

- From: me
Subject: Refund

Hi digitalindiadeal.com team,

I would like to inform you that, the customer support team is not support well, I put last mail on info@digitalindiadeal.com at that time I got mail me from your team they can resolve my issue as well as possible, but then after they even not contact me, I personally call three time, then they said We will call back we check your file. This not fair what is going on?

First of all your team even not talk the subject of my free gift, this is not good your venture is now only in born period, you can't do this, how you can servive in this market? You can't create customers trust for you.

I want my money refunded as well as possible because I also borrow this money from my friends which creates huge burden on me.

From - digital India deal

Dear

Thank you for taking the time to write to us.

We have escalated your issue to the concerned team. We assure you that we will resolve your problem


Regards,

Customer Support

TEAM DIGITALINDIADEAL

011-32400230

info@digitalindiadeal.com

- From: me
Subject: Warning for refund

Hi digitalindiadeal.com team

I recently talked with the customer support team they told me we cannot give refund to you we give electronic goods against your money and also we not provide a requested free gift (iPhone 7 plus rose gold). you take money for my free gift and now you not even provide my gift but also not refund my money.

So be ready for legal proceedings I inform you, I give you one days time to resolve my problem or otherwise I suite a complaint in consumer forum against digitalindiadeal.com team for my gift and refund. Reply must.

Regards.
Digital India Deal Customer Care's response, Dec 05, 2017
Dear customer,

It is with great concern that we address an incident you experienced with our customer care service department.

After receiving your mail, we would like to make an apology on behalf of our company.

We are taking the entire necessary step to make sure that this type of problem does not happen again.

There is anything else that we can do to reduce your inconvenience,
Please feel free to contact us.

Thanks & Regards,
Team Online Support
011-32400230
info@digitalindiadeal.com
Complaint comments  6 Comments     Updated: Share0Tweet0Share0

Comments

Dear Customer,

We apologies for the inconvenience cause to you.

Instead posting on other site we request you to please share your complete order details with us to get your complaint resolved.

Further you can get in touch with our customer care team: - 011 - 32400230.

Thanks,
Team online support
011-32400230
info@digitalindiadeal.com
Dear Customer,

We are into service industry, if any customer make complaint we always tried to resolve there concerned.

We will share this information with the customer support department and get back to you at the earliest possible.

Customer care team is available between 10am to 7 Pm

Regards,
TEAM ONLINE SUPPORT
011-32400230
info@digitalindiadeal.com
DEAR SATISH,

AS PER CONVERSATION WITH OUR CUSTOMER SUPPORT TEAM WE HAVE REFUNDED YOUR AMOUNT OF RS 5600/-(FIVE THOUSAND SIX HUNDRED RUPEES ONLY) AND RS 10, 000/-(TEN THOUSAND RUPEES ONLY) IN YOUR ACCOUNT .

PLEASE NOTE YOUR REFERENCE ID FOR RS 5600 /- - 145741593 (16/10/2017) AND FOR RS 10, 000 - INF/[protected]/REFUND (30/10/2017).

For further queries you can call our customer care numbers @ 011 - 32400230 or write to us info@digitalindiadeal.com.

REGARDS
TEAM ONLINE SUPPORT
aap prize ni dete ho to insurance kyo krwate ho
Did you got the refund
No and you

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