Dot Cabs India Complaints & Reviews

I vikas sharma advocate booked cab on dotcabs from ramoji film city to malakpet on 25.05.2015 and the time was mentioned as 08:00 pm to report at ramoji film city. My booking reference no.[protected]Innova-ohr pp 15km) at 11:03 am on 25.05.2015. Dotcabs says that they will intimate customer about vehicle number and driver details 20 minutes before the time of reporting but i not received any call and finally i called dotcabs at 07:50...

I was a big fan of dot cab because of there exceptional service. The call center, the cab drivers were very polite. But now a days they have reduced their the quality of service. This time I really had a bad experience with dot cab. Yesterday night I booked a cab for my relatives for today 6 am for airport and they confirmed me the fare of 690 for 40km + 15/each extra km for indica. I agreed. Next, driver came on time. But they...

Hi, I have booked cab with Dot Cabs many a times and almost all times cab has arrived late.. booking numbers: B001847, B001864. Worst thing is these people would not give us any chance... they will call us before 5 mins of reporting time and will tell that they will be late by 45 mins. Customer service is worst of all who can give no explanation at all... For sure I will not opt this service again in my life time...

Hi team, I'm resident of hyderabad. Booked a cab on 4th apr, 2015. At 12.30 p. M This is to inform my experience with dot cabs & have some points to describe. Worse service No response Got delayed for my company meeting Delay of more than 2 hours (They intended me to wait for 2 hours) After 2 hours they said we will cancel the cab service So my sincere suggestion is to think before booking dot cabs Please plan...

Booking ID : B000120 (Innova - 1hr20km) I had booked the cab from Secundrabad station to Miyapur on 7-March-2015 and I have received a booking confirmation message for the same and got a SMS that driver details would be provided 20 mins before booking time. However, on the day of journey I haven't received any cab driver details before 20 mins of journey as informed in the message. When I call the customer care, to my surprise they...

I booked a 'Dot cab' with booking no. B001405 on 28.02.2015for 12:30pm in Hyderabad from ferozguda to IGI, Airport. When even at 12:30 cab has not came, i called them again and i got reply from a lady that she will talk to her supervisor and will try to arrange the cab in next 15-20 minutes. After 30 minutes i got the call from a dot cab driver stating that he will reach ferozguda in next 20-30 minutes. At 13:50( late by an hour) cab had...

We have booked cab on wednesday evening from mangalhat to miyapur and we had medical emergency as our girl was admitted in hospital in miyapur. We got the confirmation of booking but no driver details were provided till 20 mins prior booking time. I called the customer care and asked for the driver details where i have been told the cab will be 15 mins late even though i mentioned that we have medical emergency. My wife also called couple...

Hi All, I have used DOT Cabs service on the 24th of December from Secunderbad Railway station to Madhapur via Manikonda. The customer service representative of DOT Cabs has recommended me to go for the Rs.600/- (Two hour Package) since my trip was via Manikonda (drop). At the end of my trip at Madhapur, the driver of the taxi (Habeeb Tay) has collected an amount of Rs.1300/- from me for the entire trip cost. I paid the amount without a...

I have booked a dot cab for an package of 2-hour 25 kms from dotcab mobile app and it states 400 rs and extra km charges is 18 rs. There is no where mentioned that this package is not applicable for city outskirts. I have travelled for 26 kms which would cost me 418 rs. But the cab driver costed me 730 rs which is nearly 200 rupees excess amount....

I booked a cab from dot cabs for 10 00pm,[protected]. My pick up station was cybergateway, hitech city, hyderabad. It didnt came till 10 pm so after calling them about the cab delay they were saying to cancel the booking. So, they were not customer friendly nor providing good service. Worst experience with dot cabs....

Very disappointed with the services.. Never expected that dot cabs will cheat like regular auto walas.. Ap13y4123 (Xylo) Booked from kavadiguda to hafispet and when v checked our car meter reading and google maps it's showing 22.2kms and dot cabs meter was showing 35kms and when i called to Complaint on 24242424 and she ruidly said we have to pay the full amount as per meter.. When v asked the driver for receipt he denied givin it and...

I have about to catch a train to tirupathi at 2000hrs on 7th sep and booked a cab from dot cabs to pick us at 1800hrs. This cab guy came at 1800hrs and started. I informed cab driver, don’t go by tankbund there should be heavy traffic due to ganesh immersion. Without any intimation he take diversion and reach tankbund and telling that he assumed that there should be less traffic, eventually missed the train i had an alternate arrangement...

Bad service by dot cabs yesterday[protected] i needed a cab and i booked it on saturday[protected] booking number [protected]. They did not update me car driver details till the pick up time. Nor did they inform me earlier. When i called up they said they cannot provide service immediately. They gave the details only around 45 minutes after the pickup time and the driver reported another 45 minutes later. By then i lost patience and...

Hi, yesterday(4/May/2013), I had to travel from Hyderabad to Bangalore with my wife, aged mother, mother-in-law, and my new born (2 months old) kid. We had around 12 baggage bags and my train was from Kacheguda RLY station at 7:05 PM. I need to travel from Dilsukhnagar. So, I booked a cab in dot cabs (Innova) (Booking ID : 2391) for 5:45 PM. I called them for the booking around 2 PM, so they had enough time (around 3 hrs) to arrange a cab...

Missed train due to delay in arrival of cab

I have about to catch a train to tirupathi at 2000hrs on 7th dec and booked a cab from dot cabs to pick us at 1800hrs.
These cab guy came at 1900hrs and eventually missed the train.
I had an alternate arrangement to travel to tirupathi and completed the rituals.

Now, i lodged a complaint to the dot cab management on 9th dec and till date 26dec there is...

I had a most pathetic experience with Dot Cab

I was picked 1hour 50min late from the confirmed time yesterday. They dint really bother to inform that they cannot serve on time and kept on lying when I called them 8times for the status enquiry, after a heavy call waiting for each call. I had to wait with my family till late night..

Booking serial number 2893 and service request date: 1st Nov 2012...
br...

one of the dots cab driver picked me up by mistake from my company hostel and then charged me 200 Rs. for 100 meter drive and over that abused me saying that i am an educated person and should have cheked before sitting in the cab.
The administaton is incabale of tracking the driver though i have given them the exact details stating the vechicle number and the time and place.
No action taken by the management....

Dot cabs - 6-2-338/1, hill view, hill colony khairtabad, hyderabad 500004, phone :[protected]

Here is a story how dot cabs confirms indica and charges 250+ extra:


On 17/05/2012 22:16 hours i booked a cab on dot cabs[protected] and was sent the following sms (From [protected]):
Dear customer, thank you for choosing dotcabs, your booking for 18-may-2012 3:30 am, booking no: b000404 is confirmed...

On 06 jan 2012 i hired a dot cab no ap12tv0552, chauffeur - syed riyaz, dc no - 1061, from shamshabad to risala bazar. I dropped one of my friend to balanagar and proceeded to my destination. On the way chauffeur asked another rs 250 over and above rs 12 extra per km+ 500 for 40 km package. On my objection he spoken to one of his office person and i could clearly observe that he was insisting him to talk to me. He forced me to talk to 24242424...

I booked a cab from dot cabs on 31st dec for night 1:15 a. M. I also recieved confirmation sms from dot cabs that the same has been booked. Till 1:15 i did not get any details of the driver or call from dot cabs. Post which i called up dot cabs which had long waiting time to get connected to customer care, once i got connected they confirmed that i will get cab with in 5-10 minutes which again i did not recieve. I again called up dot cabs...