[Resolved] Droom — amount deducted for 9 rs, helmet

aks420

from Udaipur, Rajasthan

Address:	Udaipur, Rajasthan, 313001
Website:	Droom

I was book my order from droom for purchase a helmet of rs.9/-, the amount are deducted from my bank account but the messaging on my mobile that "we are unable to complete your order no.3668571 for helmet with dlid:[protected] due to paument failure" before this message i was received the message from said side that "droom helmet order 3705161 has been placed order will be confirmed within 72 hours, post verification" if my order has been canceled then please credit my irn of rs.9/- in my bank.

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Sep 2, 2017

Complaint marked as Resolved

Droom Technology customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2017

Droom Technology Customer Care's response Dear Sir/Madam,

We would like to inform you that order 3668571 was not placed successfully due to incomplete payment. Droom has not received the payment against this order as the same has been bounced back in your same account.
Further, order # 3705161 has been successfully placed.

Regards
Droom Support Team