Droom — Order cancellation

They cancelled my order because of auto verification i logged in app with phone number which is verified and i also order something before and after logging it shows no account details which is app glitch and because of that they cancelled my order which is wrong you have to give me order at that price
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Droom Technology customer support has been notified about the posted complaint.
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Dear Sir/Madam,

With reference to the complaint received on 6th Oct 2021 regarding the consumer complaint made by Mr. Tarun (Complainant) against Droom Technology Private Limited(Droom/Company), we would like to bring to your kind notice that the complainant didn't take you through the droom process.

 The customer has already participated in our previous promotional deal, due to that his order 25563598 got canceled in the auto verification process. Droom has already resolved this complaint and also communicated the same to the customer as well.

As per Droom policies, a buyer can participate only once in a promotional/deal.

Thanks & Regards,
Droom Support Team

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    Droom Technology Phone
    +91 12 4646 4483 [Buyer Support]
    +91 12 4386 4512 [Seller Support]
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    90/31B, 1st Floor, Malviya Nagar, New Delhi, Delhi, India - 110017
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