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Droom Technology Complaints & Reviews

droom.in

3.1

Updated: Mar 21, 2023

Complaints 62

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37

Unresolved

25

Good! Droom Technology values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Droom Technology step up their efforts to fully resolve all complaints 👍

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Promised a refund for token amount but citing strange reasons and denying now.

Automobiles seller

I'm complaining about my cancelled order with any reason.

Order placed but later got cancelled due to automatic verification failed

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Promised a refund for token amount but citing strange reasons and denying now.

my order 3627551 was cancelled.

getting spam calls continuously along with disturbing messages

Order placed but later got cancelled due to automatic verification failed

order cancelled without any proper reason

After booking my helmet on droom, i didn't get it yet

Droom Technology reviews & complaints page 3

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Website: droom.in

Hi i had bought a car through droom in jul 2017, as the seller did not trust droom, he asked me to pay the full amount.
Droom representative asked me to make the full payment
And that if seller created any problem in the refund, they will intervene. They promised to release the payment within 6-7 days

I bought the car, gave them proof and even after one month of delivery of car, they are not paying the seller...

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Customer executive says that it was due to failed verification but they won't tell me which verification was failed although i had verified my mobile and email before placing the order. I had placed only a single order and abided by all terms and conditions. I want to know the correct reason for order cancellation and if there is not you must send the helmet to me anyhow. Look at the images attached of my conversation with a droom employee....

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Address: Udaipur, Rajasthan, 313001

Website: Droom

I was book my order from droom for purchase a helmet of rs.9/-, the amount are deducted from my bank account but the messaging on my mobile that "we are unable to complete your order no.3668571 for helmet with dlid:[protected] due to paument failure" before this message i was received the message from said side that "droom helmet order 3705161 has been placed order will be confirmed within 72 hours, post verification" if my order has been...

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Hi i have ordered ascon helmet via droom app. My order id is 2222621 and order date is 18 apr 2017. Till date i have not received my product yet.

App just shows status as shipped. Can you send me exact status?

What is contact details of courier company?

What is tracking id in courier company?

Please revert me back as soon as possible.

I have attached order detail...

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Address: 122001

Website: kaushik.com

I wasted my time from morning 11 onwards to till evening i never tried this many times for anything in my life till now... Please stop it... It's full of fake news... Please don't allow online sites like this...
Dear readers don't waste your time guys...
They guys cheat with people.
Its fake news they don`t give helmet in 9 rupees.
Its fake website and fake staff.

Please its my request......

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Address: Jaipur, Rajasthan, 302004

I have booked helmet online on droom on 17 march 2017 after this i received a confirmation mail with order id by droom on 18 march 2017. But i didn't get the helmet yet. My droom helmet order id is 1786731. Which was provided by droom. I booked that helmet in a special offier, which was running on droom site. I have done several calls to customer care of droom. They said i delivered your helmet to professional couriesr, then i went to regional...

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Address: Gandhinagar, Gujarat, 382481

Website: www.droom.in

Hi,
I bought a helmet from droom.in on 23-feb-2017.
But still i did't received it. Its took a over one month from order placed.
Can you please do the need full.
Every time they said expected to be deliver in next 2-3 days.
The said same sentence more than 2 times. But no result.
Please find below order details.
Orderid:1459771
Item name: new droom branded helmet - ascone
Courier...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: droom.in

Totally fraud company and their helmet service. I waist my time with company. I order helmet 2 months ago, Status was completed but order is not delivered from given address I tried much through calls and msgs to resolve it. But not reply it and they call him last time I cannot help you. I want suggest you personally don't take 9 rupee helmet service. It just advertising and publicity. Fraud fake...

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Address: Hyderabad, Andhra Pradesh, 500045

Hi i have paid a token amount of 1600 on 25th of december'2016and after 2 days i have raised the dispute. But till now (14th march 2017) i have not received the refund. When ever iam calling them they are saying that they are working. And now they are not even picking up the call. What i should do know.

Mail id.. [protected]@gmail.com
Mobile number.. [protected]...

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Address: New Delhi, Delhi, 110017

Website: www.droom.in

I had placed order with Droom for a helmet on 15th Feb 2017 vide order no. 156575. I was told that the product will be delivered within 20 days. I have been given the shipment details of item "through book my packet" awb no.98119770.

It is more than 20 days since I placed the order the item is yet to reach. The courier shipment tracking confirms that the items was forwarded to the destination on 24th Feb 2017. Though the item...

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Address: 122001

Website: Droom.in

Hi anmol this side I had paid token amount of 3500 on 24 December to droom for royal Enfield Classic 2016 350 cc mint green colour but vehicle condition is not same as listed so apply for dispute on 30 December and droom customer care support Mr sumit told me they refund money in 5 to 7 working days but today is 17 February and still I don't get my refund whenever I call to customer care support they told me there is some technical problem...

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Address: New Delhi, Delhi, 110017

Website: droom.in

I had paid token amount of 850 rupees for 2nd hand suzuki access. The website and customer care support Ms. Unnathi, spoke to me and the seller and confirmed me that, this is a 2nd hand suzuki access and it is driver only 3000+ kilometers. Then Unnathi told me to pay the token advance amount of 850 rupees, so that we will give u the details of the seller. Also she mentioned that, if i don't like the scooter, it would be refunded with 5 working...

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Address: Gandhinagar, Gujarat, 382006

Website: droom.in

This is dr chankshu patel from gandhinagar. After looking at your web site i though it was genuine so listed my car on yr site on fixed and auction option on 21st December. i saw bid of 2 lac which was acceptable to me but i didnt saw any option to accept it so i called up on customer care but they told me that there are technical issues and i will get mail update or message in which i will get option to accept or reject it. the guy told...

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Address: Gurgaon, Haryana, 122001

Website: www.droom.in

1. I bought a second hand 2014 model Honda Activa through www.droom.in. Till the time I bought the vehicle they kept calling me, the moment i brought to their notice that I have been cheated by the seller, there customer service stopped. They told we cannot do anything more. That's end of it! Hence folks, beware that these people do not have any mechanism to check fraud by the seller. They show on the website that do many seller verification....

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Address: New Delhi, Delhi, 110063

Website: Droom.in

I have won the auction for Renault duster but their is no reply from the customer care. I only received the mail from droom that you have won the auction. When i asked what to do next they told me to deposit token amount.

As i already reads many negatives comments on consumer compalint about droom i have said no to them n asked more details of thw car and the seller. But their is no reply from their side as no seller is going...

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Website: www.droom.in

I participated in droom.In website auction i placed bid for 1, 29, 000 for hyundai i10 car, they declared me as winner in facebook. At first they asked me to pay token amount of rs 3000 to droom afterthat they are asking to pay rs129, 000 to droom to deliver car. I think this droom website is not genuine. I read many reviews they are not refunding money and not fulfilling orders....

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Address: Gurgaon, Haryana, 201013

I made a bid on tvs jupitor on 11 april 2016 and pay 1275 for bidding. They cheat me on that scooter which already sold so i cancel bid and 13 april i got msg that we are refunding the commitment fee. After 2 weaks i came to know that no amount refunded in my account after that i continue talking customer care by calling and mailling but every time they said that there was no transaction track by your mail id and mobile number. It means this...

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Address: New Delhi, Delhi, 110017

Website: droom.in

Hello,

Since last 3-4 months I have been trying to purchase 2 wheeler from droom, however vehicles are not available at the dealer even though it’s reflecting in the app or website.

I have been assisted by one of the Droom Executive ‘Prince’ where I had checked multiple vehicles however it was not available with the dealers. Vehicle was in the display even though it was sold 2 months ago, I had made a...

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Address: New Delhi, Delhi, 110052

Website: droom.in

I placed an order on 22nd March for 2 Bikes. But none of the buyer accepted my bid, hence the bike was not sold to me. Later that week I received a mail saying that my amount will be refunded. So technically it should have been in my account by 1st week on April, but its didnt. I contacted them for the same, they said it will be in very soon. So I waited till the end the of April, but no money was credited. So I started talking to them, and...

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Address: New Delhi, Delhi, 110091

Website: droom.in

So it all started on May 12th when I unfortunately got to know about droom through Internet. I could see that some car cleaning services were listed for very less price and what attracted me towards these services was the fact that I was about to get doorstep service. So I placed an order for one such service on May 12th (Order ID[protected] Service name - basic - car care - speed car wash. I waited on 13th for these guys to come and provide...

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