Droom Technology — Car inspection carried out by evaluator, rather than technician

I booked a premium inspection for a used car, I was expecting a verified technician will be performing the inspection. The person who came to inspect the car was not a verified technician. he himself told that he is an evaluator and not a technician. Report wrongfully lists him as verified technician. He asked me to consult a mechanic if I wanted to get engine and suspension checked as he has no or very less knowledge about it. It was very disappointing experience. Tried to contact customer care, they stopped responding after first communication. I want my money back as the quality services were not provided.

Order ID# 204937
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Droom Technology customer support has been notified about the posted complaint.
Complaint comments 


Dear Sir/Madam,

We would request you to kindly share with us the complainant's order ID or registered contact details so that we can check the issue internally and will get back to you with the resolution provided to the complainant from our end.

Droom Support Team

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