[Resolved]  Droom Technology — i am complaining about payment failure during online transaction

Address:Pune, Maharashtra, 411019

On date of 17/01/2018, droom.in "offers the sell of helmet named as"get set helmet". They offers helmet at 49 rupees only.
I was booked a helmet, and tranferred money using sbi visa debit card.
My order number was 6257991. Recently i got message from droom.in as"we are unable to complete your 6257971 for helmet"
But 49 rs was deducted from my account.
Please refund my 49 rs.
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Feb 18, 2018
Complaint marked as Resolved 
Droom Technology customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2018
Droom Technology Customer Care's response
Dear Sir,

We sincerely apologize for the inconvenience caused. We would like to inform you that Order # 6257991 has been successfully placed and Order # 6257971 was not placed successfully due to incomplete payment. Droom has not received the payment against this order as the same has been bounced back. In-case, amount has been deducted from your account, we request you to contact your respective bank for further assistance.

Droom Support Team
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