[Resolved]  Droom Technology — Misleading online loan offers

I'd applied for used bike loan vide application id 473797 and had uploaded all required information/documents viz salary slip, a/c statement.

Droom has offered many lenders, i'd selected lendbox which was offering rate of interest 8.50.

Next day an executive calls from droom and says online offered is not correct lendbox don't finance instead he will refer me offline to idfc.

Is it your ethics and business strategy?

If lendbox won't finance then why was it listed while applying online.

Why you people refer us offline to other bank who are demanding higher rate of interest.
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Jul 8, 2020
Complaint marked as Resolved 
Spoke to person. Asked him to remove such offers which are not available.
Droom Technology customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2020
Droom Technology Customer Care's response
Dear Sir/Madam,

With reference to your e-mail dated 7/08/2020 regarding consumer complaint against droom.in, We would like to bring to your kind notice that the company has resolved his query and we gave him the clarity of the loan process. Also, we are in touch with the customer for the loan approval.

Compliant / Issue is being successfully resolved at Droom .in (“The Company”) end. Details of the complaint with an action taken report and status are mentioned below:
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