[Resolved]  Droom Technology — my amount deducted from my mobikwik wallet but order not placed

Dear sir, today i bought biker sleeves from your droom app. The product price was 399. So i brought this item through my mobiwiki wallet balance. But unfortunately it shows that your order is failed but my amount is deducted. I want my money back so sir kindly help me otherwise i raise a complaint against fraud droom application. My address is state - odisa, pin code -751004, infront of pantaloon
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Oct 15, 2018
Complaint marked as Resolved 
Droom Technology customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2018
Droom Technology Customer Care's response
Dear Sir/ Madam,

With reference to your e-mail dated 12/09/2018 regarding consumer complaint against droom.in. We request you to kindly share your contact number along with your order ID so that our concern team can help you.

Regards,

Droom Support Team
Phone[protected]
 
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