[Resolved]  Droom Technology — product not received yet

Hi i have ordered ascon helmet via droom app. My order id is 2222621 and order date is 18 apr 2017. Till date i have not received my product yet.

App just shows status as shipped. Can you send me exact status?

What is contact details of courier company?

What is tracking id in courier company?

Please revert me back as soon as possible.

I have attached order detail with this.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 29, 2017
Complaint marked as Resolved 
Droom Technology customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2017
Droom Technology Customer Care's response
Dear Sir/ Madam,

We request you to connect with us at [protected]@droom.in. We wish to take this concern on priority and request you to share the relevant details in the mail.

Droom support team
Verified Support
Jul 28, 2017
Droom Technology Customer Care's response
Dear Sir/Madam,

This is in regard to order no. 2222621 which was placed with Droom.
We would like to inform you that we are refunding your amount of Rs. 9/- which will be credited in your account within 5-7 business days. We sincerely apologize for the lost shipment.

Droom Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Droom Technology
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Droom Technology Phone
    +91 12 4646 4483 [Buyer Support]
    +91 12 4386 4512 [Seller Support]
    Droom Technology Address
    90/31B, 1st Floor, Malviya Nagar, New Delhi, Delhi, India - 110017
    View all Droom Technology contact information