Droom Technology — refund not initiated yet

 
1 Review
New Delhi, New Delhi District, Delhi, India
 raajan rohilla on Aug 14, 2019
I've booked a car from droom but for some reason i did not purchased the car. The booking amount was rs.13677 which was told to me by their executive that is fully refundable. I've cancelled the booking on 3rd august 2019 but not yet received my booking amount. Kindly look forward to resolve this issue as soon as possible.
Order id:[protected]
Dlid :- [protected]

Complaint Status


[Aug 14, 2019] Droom Technology customer support has been notified about the posted complaint.
Verified Support
Droom Technology Customer Care's response, Aug 24, 2019
Dear Sir/Madam,

In reference to your e-mail dated 14/08/2018 regarding consumer complaint against droom.in, we would like to bring to your kind notice that we have already refunded Rs. 13699/- to the customer on[protected] at 06:01:00. It will be credited in consumers source account within 3-4 business days and same has been communicated to the consumer.

Complaint / Issue is being successfully resolved at Droom .in (“The Company”) end.

Regards
Droom Team
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    Customer satisfaction rating
    54%
    Complaints
    39
    Pending
    1
    Resolved
    21
    phone
    +91 12 4646 4483 [Buyer Support]
    +91 12 4386 4512 [Seller Support]
    location
    90/31B, 1st Floor, Malviya Nagar, New Delhi, Delhi, India - 110017
    Droom Technology - refund not initiated yet