[Resolved]  Droom Technology — refund not received


My order id is 5568251 from last 15 days droom.com is telling 5 - 7 days. How many times i should have to call and ask for my refund. No one is aware where my money is one person says it would take a week more another says it is already refunded. I do have recording of every call i made to droom and for sure i will sue you guys for all this. I want my refund anyhow by today.
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Dec 13, 2017
Complaint marked as Resolved 
Droom Technology customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Droom Technology Customer Care's response
Dear Sahaj,

Greetings of the day!

We highly regret the inconvenience you may have faced.

We would like to inform you that your refund of Rs.560/- has been processed successfully and refund reference number for the same is 20171110111212801300166916001071256.

In-case, you have not received the refund, we request you to share the given refund reference number with your respective bank for further assistance.

In case of any further assistance, please feel free to write to us at [protected]@droom.in. We would be happy to assist you.

Droom Support Team
Complaint comments 


I didn't receive drooms helmet ...for what i palced order on 7th feb and estimated delivery date was 17 th feb..but still i haven't received it

OID: 6484621

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