DT Cinemas — finger nail found in momos | |||
We ordered chicken wheat momos and found a finger nail in the food article. My husband almost swallowed it and had to cough it up. We tried to speak to the dt supervisor Siraj and Sarthak to cc us in a mail with the concerned person and they didn’t give us an email correspondence. Our movie was wasted and we had to throw away the entire food. Our money and health it seems is of no concern to DT employees. Please take actions as we shall want the food investigated for quality. Before ordering we had asked if the momos were fresh since they were melting and soggy and falling apart. They told us it was apparently over steamed. We also have video proof of the staff refusing to give us a contact number. We want this addressed Was this information helpful? | |||
DT Cinemas customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi team,
We have experience this multiple times that AC is not on during the movie.
Even the seat of mine is not in good condition audi 1 seat no N2.
Please look into this.
Thanks
We have experience this multiple times that AC is not on during the movie.
Even the seat of mine is not in good condition audi 1 seat no N2.
Please look into this.
Thanks
36%
Complaints
22
Pending
0
Resolved
8
View all 22 DT Cinemas reviews & complaints
+91 97 1788 3392
+91 98 1042 1611
+91 85 8880 4204
12th Floor, DLF Gateway Tower, DLF City, Phase–III, Gurgaon, Haryana, India - 122002
View all DT Cinemas contact information
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number at [protected]@cinepolis.com so that we can get in touch with you and assist you further.
Regards,
Team Cinepolis