DT Cinemas — Movie stoppage for 45 min on 9th july for sultan show at 4.30 pm

Address:

Gurgaon, Haryana, 122001

Hi,

I booked 3 tickets for myself, my mom & my wife on 9 th july [protected]@4.30 pm through book my show for sultan show.
Cost:1044 inr

After the movie ran for 1 hour there was stoppage of 45 min with no announcement, massive power cut & extreme suffocation. all the poor management kept saying was 5 min more.
After 30 min of delay & no sign of movie starting i left with my mom & wife as their health was getting affected.

Who is responsible for this shocking event & their ill health?

Not only do i want a full refund of rs 1044, i also want a formal apology for my & my family's harassment.

Else i shall approach consumer forum for justice.

Regards,
Mohit marwah
[protected]