DTDC Courier & Cargo — courier shows delivered, but not delivered.

Address:

560103

I’m totally disappointed with your service.

I already send email to DTCD support team, if at all your staffs want to track here is the case number - "12192330".

HDFC bank has sent cheque book via DTDC courier, as per your tracking results this has already being delivered on August 14th. I never received the courier till date. This is serious integrity issue from your side. If it is already delivered to wrong hands what can happen?

On 14th I got a call from one of your delivery guy (Name Omkar as per truecaller, Phone number : [protected]) and asked me if I can collect the courier from Bellandur office (near Big Bazar, Sarjapur road) . This is ridiculous. How can you expect me to collect from your office when the address is my home address. My address is in Bellandur and as per tracking results it is delivered at Madiwala.

I need a convincing answer to this, or I’m escalating this issue to bank and then to Police.