DTDC Courier & Cargo — Delivery being delayed and providing false information regarding attempt of delivery

Address:	Ghaziabad, Uttar Pradesh, 201012
Website:	www.dtdc.in

I had to receive a courier through dotzot sent by netmeds... A medical order which is naturally understandable as how much it can be the urgency of patient.

First, the courier service do not bother about updating the details of product in transit.In my case with the tracking id[protected]This is the only detail that i had been provided regarding the product under delivery), the details were updated till 28th april 2016 and the next updation was done on 9th may after several communication with the vendor who had sent the product via this worst servicing dtdc and the vendor communicated with the dtdc representative.

Second, at last i was happy that the delivery would be done on 10th may 2016 as i received a sms saying the product is out for delivery. But still even while i am writing this complaint i could not receive the product.In fact the worst thing is that the delivery person did not attempt to deliver and updated the status as cid receiver was not available. My family member stay at home 24 hours and even if they tried to deliver and were not able to locate the address they should have made a call to confirm the location.

Till this incident i was thinking about dtdc as one of the best courier service provider that you can leave any bothering about a product if it is with dtdc and it's still one of the most trusted courier service in india. But, after this incident which is not convincible in any means as the branch office bearers of dtdc seem to be mere time-passers and free-eaters. I have developed the perception now that never attach with dtdc.

Please resolve my issue... If possible