DTDC Courier & Cargo — denied to deliver order and talked absurdly.

Address:

DTDC Courier Services, Kanpur Branch {U03}, 360-A Shop No.3, HARRISGANJ CANTT, KANPUR - 208004

This is the complaint against dtdc courier services kanpur branch (U03),
I placed my order of some very important and urgent notes from the medical book shop known to be nickey book store delhi by the name of dr arjita singh and n they used the dtdc courier services.. To send my order that's d91554440 n after a week i contacted the book shop to ask that what's taking too long in order to deliver my courier and thereby they gave me a number of a person who is apparently a delivery incharge or delivery boy from dtdc courier services with the number "[protected]" i directly called him asked for my courier and he straighward denied to deliver saying your place lies in the lockdown area (Which is so not correct), because my sister (Living in the same house) has been receiving courier from myntra, amazon, infact her atm card got delivered 5days back.. N today she stated that she received her courier from the same dtdc courier services 2days back.. Which held me in surprise that this most probably is the fault of 2people taking charge of my courier n they are name as mr. Arun ([protected]) and[protected]Name unknown) who not only talked absurdly with my father but said to file complaint against him on not delivering my courier...
Hence, i request to please take some strict action against these two people for being so unprofessional and for the deniel to do their job's at all..
At the same time i request to please deliver my courier at the given address as soon as possible.