DTDC Courier & Cargo — not delivered the package yet

Address:

Dhanbad, Jharkhand, 828401

I placed a book of biochemistry for medical student from amazon in, and already paid the amount online, date of order 8 september 2018, dispatch date 18 september, and delivery date 24 september, through dtdc courier services from mumbai to dhanbad, and on contacting the seller, they informed me book arrived at dhanbad on 24 september, but nobody from dtdc courier services contacted me, not delivered the book, same type of activity dtdc courier services of dhanbad has done to me without my knowledge they returned many package, mentioning that i am not available or i refused to take the package, order id no.[protected], dtdc consignment number. M69109001, now dtdc ceo tell me when i will get the book, or i have to consumer court against dtdc.