DTDC Courier & Cargo — parcel empty. goods missing | |||
Hi. This is my second time i used dtdc since last 6 months and it had been so unfortunate that both the times contents inside the parcel were taken out. And most interesting thing is that both the parcels were dispatched from different cities. My first parcel from mumbai containing a metal plate along with the bill was stolen. Parcel was tempered in such a way that you would not know during the time of delivery. Second time, parcel dispatched from new delhi with tracking number z69823546 was delivered in almost good condition. Later after 10 minutes when i started opening, i realized that it has already been opened and i didn't have to use any tools to take off the sealing tape. When opened, goods missing worth rs. 3, 000. (Rs 3, 000 is not a problem, but it had an important part of a broken down machine so, shut down cost would go to more then rs. 30, 000) So it does not matter from which city parcels are dispatched, it will be looted. I am using fedex since it came in india (Excellent service), using first flight, over night, akash ganga, maruti courier (Alll excellent besides delivery delays sometimes) I have put an request in our industrial member's association in amritsar and sadar bazar new delhi to strictly avoid using dtdc services. I am very much sure that being an active member i can get this done in amritsar.in new delhi (Sadar bazar) it will also leave an impact for sure as per our good values and relations in the market. Was this information helpful? | |||
DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Not coming my steel box 5days ago coming for nearest city of Gulbarga but not sending to aland please send of aland pin 585302
Reply
I have not received the parcel.
Tracking ID: A41741602. The parcel is located at same location from last 15 days.
No customer care number is picking the phone. Some numbers are saying not reachable.
Tracking ID: A41741602. The parcel is located at same location from last 15 days.
No customer care number is picking the phone. Some numbers are saying not reachable.
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