DTDC Courier & Cargo — Product delivered someone else and showing that delivers to me | |||||
I bought the product from amazon (Postpaid) but i did not get the product while in dtdc (Courier company) site it's showing that product delivered to me. Recieved by: my receptionist While i have not such kond of facility and i have not recieved a message or call from courier agent. That means they used a fake signature. My tracking id is z16968670 Was this information helpful? | |||||
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DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
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sab fuddu product hai is site to Industrybuying.com ka
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
I had send a courier on date 17/1/2017 to Mrs Nirmal Dhoundiyal Indrapast Nagar lucknow, consignment no V34481584 from faridabad SGM Nagar (DTDC Franchise SF 327 Person name Rajeev Sharma Mail Id
fbd_sgmnagar_new.[protected]@fr.dtdc.com) by DTDC plus which offer one day delivery.
This courier contains a box packed new phone worth Rs 10000/-
but after tracking it on 19/01/2017 its status is not shown after making so much of inquiry it sound that the courier is lost at the Lucknow office or stolen at or by the manger end.
The person at lucknow office is not taking any responsibility of that as the item is misplaced, lostor stole at his end.
I am regularly in touch with the person from where i have send the courier but the daily reply is that wait for two days and so on. till now it is 06/03/2017 and i did not get my courier nor any claim.
Is the company has such type of employees that are so much irresponsible to take care of consignments or i can strongly say stole the customer belonging.
Or the company is so much irresponsible that that have no concern about the customer matter and the item which the customer is sending as he or she believe in the name of DTDC as there is no such strong reply from your side.
Seriously it is so much disappointing that a so big MNC has such type of customer services.
All details which i can get are attached with this mail.
Kindly see the matter seriously and tell that how can i get back my courier.
With regards
Neha Uniyal w/o
Prateek Uniyal
[protected]