Durian Industries — 3 site Sofa inv DIL1819GOR1555

Ceeni Clement

Sep 17, 2021

Address:

andheri east

We had brought this sofa in the year 2nd feb 2018 in the same year 8th july 2018 leather started peeling off and level of kusan was gone down we had complain Durian (Goregaon) East showroom and it has been resolve
now same problem has been occur stitching and leather started peeling of., we complain same to them and we got reply that you need to pay charges for repair.

when we brought this sofa we got warranty of 5 year and told us no need to pay any charge if any thing happen within 5 year from the day of purchase.

please help us to resolve this issue

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Durian Industries customer support has been notified about the posted complaint.

Sep 30, 2021

Updated by Ceeni Clement we are not getting reply from your Goregaon furniture department (durian). this not way of giving after sale services. we chasing. their not bother

please help us to resolve this issue