Durian Industries — Durian furniture wilson/queen bed - broken bed delivered | |||||
Hi, I recently bought a WILSON/QUEEN BED- Solid Wood Bed from The Durian Store in Bangalore. I paid the money in advance and the product came home after 7 days. As soon as it arrived, we found the product defective since the head board which was sold to us stating solid wood was actually 2 pieces joint together. Moreover the head board was cracked at the joint. On pointing it out to the Sales person, he said will send someone to attend to this. So every other day since a week now, someone from the store is coming home to fix a screw or two some place or the other. Since this was continuing, I asked for a replacement of the same product with a fresh piece when I was told that there is no stock. When I told them that I'll complaint to the Mumbai head office, the local Bangalore office just stopped attending to my complaint.. Now you understand my plight with having invested a good amount of money behind purchasing this bed and having issues from the first day itself. So I will ensure that the whole world knows about the bad quality of products from Durian Furniture. Every possible website should feature the bad products that Durian Sells. Sincerely, An aggrieved customer Samit Was this information helpful? | |||||
Durian Industries customer support has been notified about the posted complaint. | |||||
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401, The Summit,Hanuman Road, W.E. Highway,Vile Parle (E), Mumbai, Maharashtra, India - 400057
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