Durian Industries — Sofa set defective leather

Address:	Allahabad, Uttar Pradesh, 211001
Website:	Durian.in

Dear mr sanjay dokania,
This is to bring to your notice the blatant dishonesty and consumer mockery being done by the durian allahabad showroom.

Our sofa set developed cracks and was torn at the seats. Note that the same sofa set had been bought in aug 2015. This time we were told that it has 5 year warranty across the country.
We are complaining since september 2016 and the dealer of allhabad is saying we don't have material and labour to repair the sofa.
I wrote a mail to your customer care but till date there is no reversion on the same.

Plz tell me what to do next???