[Resolved] EaseMyTrip.com — Air Travel - Booking Date : Mon - 08 Jan 2024 Booking ID : EMT[protected] RoundTrip

DK Jain 1234

from Bareilly, Uttar Pradesh

Feb 7, 2024

Address:

Easy Trip Planners Ltd., 223, Patparganj Industrial Area, New Delhi-110092

As a part of the above booking, Ease my trip had done my travel insurance through their partner ACKO Insurance. They have not included my surname in the insurance. My name is SUDHA JAIN, but they have written it as SUDHA only. I have sent them several emails along with my ID proof, and made phone calls, but they are not doing the correction. Kindly help. Thanks & regards.

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Mar 11, 2024

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2024

EaseMyTrip.com Customer Care's response Hi,
We regret the inconvenience that caused you. However, as per our telephonic conversation, we hope that your query has been addressed . In case of any further assistance, kindly reach out to us at [protected]@easemytrip.com