EaseMyTrip.com — Escalation for refund- EMT[protected]

Address:

Bangalore

Date of booking- 19th April 2023
Date of Cancellation- 23 April 2023
After multiple calls first mail response from hotel department quoting issue with payment gateway.
After 20-30 calls robert.[protected]@easemytrip.com sent another mail on 12 May and added siddiq.[protected]@easemytrip.com with a promise of resolution in 2-3 days.

They have the worst customer care service and promise that hotel team will give a callback in next 15 mins and then they don't call for 2 days. It was a lifetime mistake that i used easemytrip for a booking and wasted my money and valuable time.

Till today issue is not resolved and only false promises.