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EaseMyTrip.com Complaints & Reviews

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Last updated Jun 18, 2024
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EaseMyTrip.com reviews & complaints page 6

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K
Krishan99307
May 17, 2023
May 18, 2023
This thread was updated on May 18, 2023
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Escalation for refund- EMT115805299

Address: Bangalore

Date of booking- 19th April 2023
Date of Cancellation- 23 April 2023
After multiple calls first mail response from hotel department quoting issue with payment gateway.
After 20-30 calls robert.[protected]@easemytrip.com sent another mail on 12 May and added siddiq.[protected]@easemytrip.com with a promise of resolution in 2-3 days.

They have the worst customer care service and promise that hotel team will give a callback...
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NishatNanavati
from Mumbai, Maharashtra
May 16, 2023
May 21, 2023
This thread was updated on May 21, 2023
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Flight cancellation/ rescheduling full refund mandatory

Website: Easemytrip.com

On November 2nd 2022 first time I did booking for Saudia Airlines for a return journey as follows: May 11th 2023 dep BOM to LAX and return July 8th 2023 LAX to BOM.
Just about 4 to 5 days before I departed from Mumbai for LAX, I received a message from Saudia Airline that there is a major disruption in my return flight of LAX to BOM on July 8th and hence they have rescheduled it for August 5th 2023. Now this was a shocking news to...
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M
milswa
May 12, 2023
May 12, 2023
This thread was updated on May 12, 2023
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Money got debited from Bank but Flight Tickets status show as Rejected

I tried to book Flight of 13th May from Mumbai to Indore on 12th May for 2 persons via Easymytrip website. My money got debited from bank account but Flight Ticket is not booked, & Status is shown as Rejected.
I got message from Easemytrip that they were unable to confirm flight booking of Mumbai-Indore Air India flight of 13th May & they have processed full refund of 9018 rupees.

Kindly let me know when the refund amount...
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D
Dimplekhurana
from Sonipat, Haryana
May 12, 2023
May 13, 2023
This thread was updated on May 13, 2023
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Regarding information about my tickets

Address: 11/543rishinagarsonipat

Today I booked EaseMyTrip*Bus Booking* for Delhi *to* Dehradun has been Confirmed.

*Passenger Names:* Dimple

Booking ID: EMT[protected]
Bus PNR: 23811-TS[protected]NNGT
Bus Ticket Number:[protected]
Bus Details: RAJ SHILA TRAVELS

Departure Details: 12-May-2023(Friday)11:35 PM
Boarding Point: Kashmere Gate Metro Gate No. 5
Seat Details: 13

Arrival...
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D
Dimplekhurana
from Sonipat, Haryana
May 12, 2023
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I am complaining about bus booking ticket confirmation

Address: 11/543rishinagar sonipat, Sonipat, Haryana

Name-dimple
[protected]@gmail.com
In mrng I booked my ticket for delhi to dehradun they show departure time 11:35 pm at 12 may 23 and arrival 13 may 23at 7am but when I talk to bus owner they said no bus travel in night today so plz can u give information about my trip
Booking ID: EMT[protected]
Delhi to dehradun
By Raj shila travels...
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T
Tarunadixit
May 11, 2023
May 12, 2023
This thread was updated on May 12, 2023
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Not refunding my amount

I booked cab from ease my trip and their driver did not came on time so i hv to take another cab as i was getting late for my flight .. now when I am asking my refund they are not refunding my money saying there application showing different pickup location where I hv all proof that I have given my correct location even I have confirmation booking email with my correct pickup location mentioned...
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A
Alifiya Sabuwala
May 10, 2023
May 12, 2023
This thread was updated on May 12, 2023
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Harassment with regards to flight booking

Address: Flat 46, Ibex House, 1 Forest Lane, Stratford

I had booked my flight on 9th of may at 23:50 GMT for my return to home flight to Ahmedabad from London at rate of Rs 29, 505/- after which I received call the next day from ease my trip agent to pay a hike in the price fare of Rs 5775/- Although my flight status was confirmed at that rate and I had received the confirmation email, the ease my trip agent Brandon and his supervisor have been harassing me by asking to pay more or they would...
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J
JZH
May 10, 2023
May 11, 2023
This thread was updated on May 11, 2023
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Ticket Refund & Unloyal Customer Services

Dear [protected]@Consumercomplaints.in,

I'm filing this complaint on the fake and lousy service offered by EaseMyTrip com. regarding the refund issue of my flight ticket. I've booked one refund ticket from EaseMyTrip com. Due to some private issue, I could not be able to take the reserved flight on time, and I had asked for a refund service by contacting some staff working at this agency prior to the departure of flight. The first...
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P
Pranmoy_khanikar
from Bengaluru, Karnataka
May 9, 2023
May 10, 2023
This thread was updated on May 10, 2023
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Pre Booked Seat allocation

I prebooked seats for both onward and return journey. But both the times they are unable to provide the same for which I paid. Moreover for return journey we still have time till 20th May, but I dont see the intention to resolve the issue....
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M
Manan Parihar
May 5, 2023
May 6, 2023
This thread was updated on May 6, 2023
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Showing Pending Confirmation on my flight booking

I booked my flight today with booking ID EMT[protected], from Guwahati to jaipur for 13th may, my payment is done, transaction mail also came but the flight status is showing pending . I didnt recieved my PNR yet .
Name - MANAN PARIHAR
[protected]@gmail.com...
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D
deepikatarafdar
May 4, 2023
May 4, 2023
This thread was updated on May 4, 2023
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International flight some part of itinerary cancelled

Request was raised to easemytrip to reschedule the flight time so that lay over time is less.Itinerary was from Charlotte-Iad, Iad- Doha and Doha to Bengaluru.
After following up for 100 days instead of rescheduling, they have cancelled Charlotte-IAD flight just one day before travel.
Travel date is 5-May-2023.
The amount of mentral trauma is horrible....
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V
Vikasbhandari
May 3, 2023
May 3, 2023
This thread was updated on May 3, 2023
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Complaining about our charge amount between confirming and payment

I have booked a flight ticket on 26th April from SG to Pune for date 16th Jun 2023. While confirming the amt showed was SGD 448 but during Payment they deducted 483 SGD.

Booking Reference is EMT116XXXX34....
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S
singwith
May 2, 2023
May 3, 2023
This thread was updated on May 3, 2023
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Non refundable tickets received

I booked refundable tickets from ease my trip website.
But when i received the tickets, they were non refundable....
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R
Rameshkannan4588
May 2, 2023
Jun 27, 2023
This thread was updated on Jun 27, 2023
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Ticket not booked but money get debited from My Account

Address: Delhi Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 Email: [email protected] Call us: 011 - 43131313, 43030303
Website: www.easemytrip.com/flights.html

Hi Support Req:-
I have booked Air ticket from Muscat to Madurai on 28th April 2023 at 02.29pm, my amount get debited from my bank and easemytrip page stucked with the processing icon but after long wait not get any confirmation, and also the amount has been debited from my account of Rs. 41480/- through HDFC – bank. I have call about Many times for refund and Customer care team confirmed me it will be refund within 48 hours with...
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K
kumard070
from Hyderabad, Telangana
May 2, 2023
May 3, 2023
This thread was updated on May 3, 2023
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Hotel booking refund

Address: Hyderabad

Recently I booked hotel through ease my trip
.I booked 10 rooms but they provide 4 rooms.my family members struggled why because they had language pblm.so they adjust . From 2days onwards I place request in ease my trip agents but they didn't provide proper information and said my senior agent called u but no one contact me till now.so plz solve this pblm as soon as possible...
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K
kumard070
from Hyderabad, Telangana
May 1, 2023
May 2, 2023
This thread was updated on May 2, 2023
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Hotel

I booked 13 rooms but they provided only 5 rooms and at that time of booking i paid all the are .but at that time of checkout he charged for 2 rooms and he said we didn't recieve money from your app. you have to contact support team like that he said...
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J
jainanshul26
from Delhi, Delhi
Apr 27, 2023
Apr 28, 2023
This thread was updated on Apr 28, 2023
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Reschedule my booking

Hi,
I called multiple times but your team is not helping
From yesterday they are saying I'll receive call or an email regarding update but no help.
Worst site will never suggest to anyone. Useless customer support
Literally no one is helping me from yesterday there is no follow up and no solution.
Useless...
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S
Shrutiii2205
from Delhi, Delhi
Apr 27, 2023
Apr 27, 2023
This thread was updated on Apr 27, 2023
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Refund issue not getting refund inspite of your website showing the hotel booking to be fully refundable

Website: Easemytrip.com

When I made the booking of the hotel it showed that the amount is fully refundable in case of cancellation now when I have cancelled I have not received the refund even after the consumer service people telling me to wait for 5-7 days .
Booking ID - EMT[protected]...
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C
Chaitanya.bhavi
from Delhi, Delhi
Apr 25, 2023
Apr 26, 2023
This thread was updated on Apr 26, 2023
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Asking to pay me extra for rescheduling rudely.

Address: Delhi.

I have recently rescheduled my flight and i did not receive the conformation even after paying the difference and convenience fee.
Since i did not receive the confirmation I called customer care, they first told me to pay 8k more in the name of fare difference and then i called them again because, this time another representative told me to wait for 3-4 hours, it generally takes this much time and ge told me it will be confirmed....
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I
iqbalakhter
Apr 24, 2023
Feb 24, 2024
This thread was updated on Feb 24, 2024
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Non refund/ Fraud

Dear sir/ madam,
I am iqbal akhter, an nri staying in saudi arabia.
I booked a round trip ticket for my wife through easemytrip.com aka emt which was scheduled for[protected]Chandigarh to dammam) and the return was scheduled in january 2023. I had to reschedule due to some reasons. Website accepted the rescheduling fee and gave me confirmation of booking but never sent me the ticket. I tried to cancel the tickets but the...
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