EaseMyTrip.com — I want to delete my two existing account with the site

I am not happy with the service provided by easemytrip.com, they cheated me in last booking. I want to delete my 2 accounts with them to avoid misuse of my data in future but they are denying me this right
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EaseMyTrip.com customer support has been notified about the posted complaint.
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Hey Nisha,
We tried to connect with you however were unable to connect with you.
Furthermore, we regret to inform that existing accounts cannot be deleted
nishaasolanki's [Complaint's author] reply, Sep 15, 2023
i have not been contacted by you except for 1 missed call. what is the reason that you can not delete an account that the customer wants to discontinue? moreover i got a mail on one of my id that account has been deleted but i logged in immediately and found it active. your team is extremely trecherous. DELETE MY ACCOUNTS WITH YOUR PLATFORM, MY DATA IS NOT SAFE WITH YOU!
Extremely trecherous site! does not care even if you give them a business of more than 2lakh per year! always ready to gulp your money and provide no solution to your problems! never use this site!
EaseMyTrip.com Customer Care's response, Sep 21, 2023
Verified Support
Hey Nisha,
We regret the inconvenience caused however we would like to inform you that as we have investigated the concern, the e-mail ID used in the booking was [email protected] and the cab details were shared with you. Moreover, we would like to inform you that the account once created cannot be deleted. We request you to kindly share the confirmation so that we can proceed with the same.

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