EaseMyTrip.com — Paid Preference Seat not shown while Web Check In

I've booked the flight ticket (PNR- 5EALKO) from Hyderabad to Mumbai and added seat preference as 18F (window seat) and I paid ₹150/- more for this, and now when I try to web check in Vistara website, I get 22E (middle Seat) instead of 18F (window seat). And even after multiple there is no response from the customer service.
Details:

PNR- 5EALKO
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EaseMyTrip.com customer support has been notified about the posted complaint.
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Hy Deva Vamsi, We would like to inform you that we have processed the seat amount as per your complaint details and the amount would be credited to you within 5-7 working days.

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