Easy Cabs — Non Arrival of Taxi

Address:

Bangalore, Karnataka

I Have booked a taxi with easy cabs Bangalore from Amruthahalli to Bangalore city railway station with Booking ID: A[protected] with my journey suppose to start by early morning 5.Am to catch the train of 6.15Am. I got the driver number and car details by 4.30Am but the driver didn't call me or turn up by 5.00Am. When I called the driver he said he can't come and asked me to contact the customer care. The executive at the customer service informed me he looking to the issue and call me back in few minutes, but I didn't get any call from easy cabs. Morning with lot of difficulties a managed to get an auto rickshaw and reached the railway station by 6.10Am with my family. Easy cabs made my journey very stressful, what if I couldn't board the train on time?