[Resolved]  EasyMobileRecharge.com — dth not recharged and rs 500 missing from wallet balance

Address:Patna, Bihar, 800014

Sir, I tried yesterday to recharge my DTH, dish TV, VC no, [protected]but it could nt b recharged telling some error and my Rs 500 get deposited in wallet balance.Today morning again I tried to get my DTH recharge but it could not be done and my Rs 500 get exhausted showing zero balance in wallet balance even my DTH did not get recharged.please look the matter and get it done at the earliest.Thankig u. Abu Mohammad Nasir, e_mail I'd, drabu.[protected]@gmail.com
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Aug 9, 2018
Complaint marked as Resolved 
EasyMobileRecharge.com customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2018
EasyMobileRecharge.com Customer Care's response
Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That’s our promise!

Your recharge was not successful. Your amount was added to your Easy Wallet and you have used it for other recharges.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
Complaint comments 

Comments

I am very sorry sir costume my jio app se request 399 recharge payment mode upi select and recharge successfully amount 349 my account less recharge rifand I am costume recharge amount no and my upi costume mobile number not sow plz rifand my amount date 07/09/2018 upi Trx. Id ICI90f7daa86b694bb8a51f5789cefbb8bb

Rajmonu's reply, Sep 7, 2018
399 jio recharge rifand costume my jio app recharge I am costume recharge amount no and my upi costume mobile number not sow Date 07/09/2018 rifand recharge trx. ID. ICI90f7daa86b694bb8a51f5789cefbb8bb
Rs 159 deducted but not recharge yesterday..refund our payement

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