[Resolved] EasyMobileRecharge.com — Failed recharge | |||
My recharge failed on jio no. [protected] on 10th april still my money is not transfered back into my account. As per ur rule money will be transferred from 2-12 working days but today is the 22 dayz please transfer my 303 rs back into my account as soon as possible. There is no customer care number available anywhere. Plz look into the matter as i hv already sent many mails bt there z no response Was this information helpful? | |||
Jun 6, 2017 Complaint marked as Resolved EasyMobileRecharge.com customer support has been notified about the posted complaint. Verified Support May 04, 2017 EasyMobileRecharge.com Customer Care's response Dear Customer, We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues. Your money is always safe with us. That is our promise! Your recharge was not successful. Your amount has been added to your Easy Wallet. You can use this amount at anytime to recharge any mobile. Easy Wallet is a convenient facility for placing multiple recharge requests with amount available to you. What’s more, you need not pay the extra internet charges for any of these recharges. To recharge using Easy Wallet, 1. Log in to your account on www.easymobilerecharge.com 2. Click 'Recharge from Easy Wallet' option on the top right corner of the homepage Or 1. While Recharging enter Mobile, Amount, Operator and Circle. Simply choose Easy Wallet (Do not select debit card, credit card or net banking) option on Payment Page. If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com We hope that you will provide us another chance to serve you. Best Regards, Easymobilerecharge.com Customer Care [protected]@easymobilerecharge.com | |||
 3 Comments | |||
Comments
Iam used vodafone postpaid sim last month bill is 325 rs/-, i am pay the amount, but not deduction in my bill, but amount deduction in my account.Thank U
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On 10.07.2017 I recharhed my bsnl mobile [protected] for 222 talktime but money deducted the recharge is failed. Please look into it its my second time. In first time itself the amount is not refunded so please look into it. Order id 90947098
Amount deducted from my bank account for a recharge of Rs 295 to my idea number [protected] on 21 July 2017 but recharge was not successful.Kindly do the recharge.order id 91146493.please do the recharge/refund
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Old Bus Stand, Una, Gujarat, India - 174303