[Resolved] EasyMobileRecharge.com — Online recharge done. but payment not received. | |||||
Dear Sir, Today I did online recharge by Easy Mobile Recharge company using https://www.easymobilerecharge.com website but what I see, my payment is deducted from my account (corporation bank) but my mobile didn't recharge. I was guest your. After successful payment following message shown as "Your transaction is successful. We will recharge your mobile shortly. You can check the status of your order on My Account page. If you have placed order as a guest user you can check order status Here" Please take action so such cases won't do again otherwise customer won't believe such services. I am very thankful to you and believe that https://www.consumercomplaints.in take action against such cases. Regards T.SIVABHARATHI [protected] [protected]@gmail.com Was this information helpful? | |||||
Nov 28, 2016 Complaint marked as Resolved EasyMobileRecharge.com customer support has been notified about the posted complaint. Verified Support Oct 28, 2016 EasyMobileRecharge.com Customer Care's response Dear Customer, We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues. Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail. If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com We hope that you will provide us another chance to serve you. Best Regards, Easymobilerecharge.com Customer Care [protected]@easymobilerecharge.com | |||||
3 Comments | |||||
Comments
I am recharge my jio number 303 my amount is deducted but recharge not successful plz refund the money my jio number is [protected], this number I had tried to recharge but recharge not successful, my amount is deducted from my bank account, plz help me sir, reference number is [protected]IGABBFJVT4
I recharged my mobile amout dibited in my account but not credited to my number
60%
Complaints
160
Pending
2
Resolved
92
Old Bus Stand, Una, Gujarat, India - 174303
But 200 rs are deducted from my account.
Recharge order I'd is 85938627.
Please give me back my amount.