[Resolved]  EasyMobileRecharge.com — Online recharge done. but payment not received.

Address:636810
Website:www.eseymoblierechareg.com

Dear Sir,
Today I did online recharge by Easy Mobile Recharge company using https://www.easymobilerecharge.com website but what I see, my payment is deducted from my account (corporation bank) but my mobile didn't recharge. I was guest your. After successful payment following message shown as
"Your transaction is successful. We will recharge your mobile shortly. You can check the status of your order on My Account page.
If you have placed order as a guest user you can check order status Here"

Please take action so such cases won't do again otherwise customer won't believe such services. I am very thankful to you and believe that https://www.consumercomplaints.in take action against such cases.

Regards
T.SIVABHARATHI
[protected]
[protected]@gmail.com
+2 photos
Was this information helpful?
No (0)
Yes (0)
Nov 28, 2016
Complaint marked as Resolved 
EasyMobileRecharge.com customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2016
EasyMobileRecharge.com Customer Care's response
Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Kindly provide us more detail like your order no, mobile no recharged or registered email id with us to trace your order detail.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
Complaint comments 

Comments

I do online recharge of 200 RS on my AIRTEL prepaid card, no [protected].
But 200 rs are deducted from my account.
Recharge order I'd is 85938627.
Please give me back my amount.

I am recharge my jio number 303 my amount is deducted but recharge not successful plz refund the money my jio number is [protected], this number I had tried to recharge but recharge not successful, my amount is deducted from my bank account, plz help me sir, reference number is [protected]IGABBFJVT4

I recharged my mobile amout dibited in my account but not credited to my number

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EasyMobileRecharge.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    160
    Pending
    2
    Resolved
    92
    EasyMobileRecharge.com Address
    Old Bus Stand, Una, Gujarat, India - 174303
    View all EasyMobileRecharge.com contact information