[Resolved] EasyMobileRecharge.com — recharged on 01.08.2018 vide order no. 95329037

p n murty

from Delhi, Delhi

Address:

Kolkata, West Bengal, 721602

I have recharged my airtel mobile on 01.08.2018 vide order no. 95329037. But, as per airtel customer care, no recharge was done on 01.08.2018. Upon calling your customer care numbers [protected] / [protected] / [protected] and sending mails on [protected]@ccavenue.com and [protected]@easymobilerecharge.com no action was taken.

Today (04.08.2018) one of your representatives called me at 1221 hrs and started using slang language.

Kindly advise me the reasons for using slang language and not recharging my mobile.

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Sep 15, 2018

Complaint marked as Resolved

EasyMobileRecharge.com customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2018

EasyMobileRecharge.com Customer Care's response Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 95329037 . It will be reflect in your bank account within 7-8 working days. Kindly keep in touch with your bank for refund.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com