[Resolved]  eBay — refunds

Address:

Aurangabad, Maharashtra

Today is 23/12/2014 & almost a month from the date I made the online transaction Every time I need to write a mail to Ambrane & eBay Team asking for my refund of money, Ebay team called me on 08/12/2014 and told that they had receive the material in a good condition and had asked the concern dept. to initiate for refunds and it will reflect in mine account in 7 - 10 working days, Today is 23/12/2014 and almost 3 weeks and I didn't got any mail or call from eBay regarding mine refund since 08/12/2014, It is almost three weeks from the day of the call regarding refund and I am yet to receive any formal call or mails from eBay I always do online transactions through various other social sites (Amazon/ flipkart/Jabong/ Snapdeal/ Myntra) but I had never faced so much problems ever, specially in terms of customer service, Everyday I need to login my account and check whether I got any refund amount from eBAY or not, This thing is really getting very irksome and pathetic Whenever I write a mail to them I don't get any reply, Whenever I call them, not a single customer representatives receives mine call!! This is mine final last mail on mine refund of Ambrane Power Bank - Paisa Pay ID [protected] I want an immediate reply from Team eBay & Amt. INR 1299.00 in mine account If mine mail/ phones won't get any reply in next 12 hours than I know very well what steps I need to take against eBay!!! Nazneen Syed +91-[protected] / +91- [protected]