Ebiz International — Wrong size and wrong brand

Address:500028
Website:askmebazaar.com

I am very disappointed with AskMeBazar. I hv order Paris Polo Combo of 3 Fashion Strech Jeans Balck & Blue Colour 32 Inch(Trader - O. P. Traders & Packers) for Rs.899/- ID No. AB6453363 on 22rdOct, 2015. Later i got sms from AskMeBazar that ur order in on way to deliver. On 30th october 2015, I got Delivery by Delivery from Ecom express Askme - Trader name - Ebiz International. After opening Parcle, I get shocked. Parcel which is send by them and trader name written was other trading, carry 1 Blue Jeans & 2 Light Jeans. all jeans are not of Paris Polo brand as I order. 2 jeans of them r very very worst in quality and i order 32 size but i got 30 size jeans. whlie calling to customer care on [protected], representative from Askme says me that "we have no replacement policy. I[censored] want to cancel the order, first you give Bank details. Our Courier Boy will come to collect the order in 13 to 15 days and then after Company refund the money in customer's Bank A/c". I got surprised. How I can now trust on company as first they does not give the product as per my order. (note: In Bill send with the courier, it is mention that parcel contained 3 Paris Polo Combo of 3 Fashion Strech Jeans Balck & Blue Colour 32 Inch Trader name - Ebiz International). Who get guarantee for refund of my money if I first return the product to them or their courier / delivery boy. Is they give me note / certificate for the same while collecting defective product from me. If the said company does not have replacement policy, t. I regularly use E-commerce like Snap deal, Filpkart, Amazon, etc. But I never faced this type of problem and never get this type worse service.
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    Ebiz.com Phone
    +91 12 0435 2942
    +91 12 0435 2941
    Ebiz.com Address
    Ebiz House B-18, Sector 63, Noida, Uttar Pradesh, India - 201301
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