Ecom Express — Order return and refund

Address: Navsari, Gujarat, 396450
Website: www.bookmyoffer.com

Deal sagar tandel, Thank you for shopping at www.bookmyoffer.com The following items from your [protected] have been shipped. Quantity Product Unit Price Amount Shipping Date Shipping Agent Tracking Code View Status 1 Combo of Mi 10400mAH power Bank USB Led Light and Selfie Stick Rs 874.00 Rs 874.00 06.11.2015 17:01 Ecom Express '[protected] http://www.ecomexpress.in/ Shipped Items Summary Subtotal: Rs 3, 999.00 Shipping : Rs 99.00 Tax: Rs 0.00 Discount: Rs 3, 224.00 Order Total: Rs 874.00 Payment Summary COD : Rs 874.00 Total Payment Received: Rs 874.00 Note: We will inform you as and when we ship the remaining unshipped items, if any. All shipments to you are sent in tamper-evident packaging. In the unlikely event that the package delivered to you is not in sealed condition or looks like it has been opened or tampered with, please do not accept the same, or insist on open delivery and acknowledge receipt only after you have verified the contents are in order as per the accompanying invoice. In case you are not the recipient, please communicate the same to the recipient as well. We hope you enjoy shopping with us. Kind Regards, www.bookmyoffer.com Team If you do not get your consignment within 7 days, please track the status of your delivery at http://www.ecomexpress.in/ on the courier details page or contact our customer care number +91-[protected] . I am not satisfied with ur service... And no one attend my call. Pls refund my money... Otherwise I will complain in grahak suraksha. Waiting for your reply..
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Verified Support
Oct 01, 2021
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings From Ecom Express.

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is given over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,

Team Ecom Express
Verified Support
Mar 24, 2022
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
 
127 Comments

Comments

Return my order my number [protected]
I have order jewelry set but they rme wrong jewelry order id[protected] & order id[protected]

Order return and refund - Comment #4037588 - Image #0
Order return and refund - Comment #4037588 - Image #1
Reshmi sah's reply, Aug 16, 2022
I want to return & want money back
Received wrong product as well as defect want to return order number [protected] quick action please

Order return and refund - Comment #4072325 - Image #0
I arpita singh have received two product on 25/15/2022 from ecom express with AWB NO.[protected] and AWB NO. [protected] that i haven't order the delivery boy was saying it was from facebook i dont have any account on facebook I request you to return and refund these products as they are no use for me.

Order return and refund - Comment #4078002 - Image #0
Order return and refund - Comment #4078002 - Image #1
Wrong product

Order return and refund - Comment #4106552 - Image #0
i have been received the parcel which i have never ordered .the order was delivered on 27th may i was expecting jeans but was delivered with the red saree which i have never ordered i want my refund back
this is the mistake of ecom express you better look for this product because i have never ordered the one
AWB [protected] Order no.[protected]_1_tgy

Order return and refund - Comment #4107139 - Image #0
These shoes didn't come as I ordered so I have to return it . tracking number[protected] . Order I'd 2293

Order return and refund - Comment #4113749 - Image #0
Ecom Express Customer Care's response, Jul 10, 2023
Verified Support
Dear Mani,

Greetings from Ecom Express!

We regret for the inconvenience caused. Request you to kindly contact your shopping portal to register the reverse pick up request and share the new tracking number to arrange the Return Pick up.

Regards,
Team Ecom Express

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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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