Ecom Express — Order return and refund

sagartandel

Address:	Navsari, Gujarat, 396450
Website:	www.bookmyoffer.com

Deal sagar tandel, Thank you for shopping at www.bookmyoffer.com The following items from your [protected] have been shipped. Quantity Product Unit Price Amount Shipping Date Shipping Agent Tracking Code View Status 1 Combo of Mi 10400mAH power Bank USB Led Light and Selfie Stick Rs 874.00 Rs 874.00 06.11.2015 17:01 Ecom Express '[protected] http://www.ecomexpress.in/ Shipped Items Summary Subtotal: Rs 3, 999.00 Shipping : Rs 99.00 Tax: Rs 0.00 Discount: Rs 3, 224.00 Order Total: Rs 874.00 Payment Summary COD : Rs 874.00 Total Payment Received: Rs 874.00 Note: We will inform you as and when we ship the remaining unshipped items, if any. All shipments to you are sent in tamper-evident packaging. In the unlikely event that the package delivered to you is not in sealed condition or looks like it has been opened or tampered with, please do not accept the same, or insist on open delivery and acknowledge receipt only after you have verified the contents are in order as per the accompanying invoice. In case you are not the recipient, please communicate the same to the recipient as well. We hope you enjoy shopping with us. Kind Regards, www.bookmyoffer.com Team If you do not get your consignment within 7 days, please track the status of your delivery at http://www.ecomexpress.in/ on the courier details page or contact our customer care number +91-[protected] . I am not satisfied with ur service... And no one attend my call. Pls refund my money... Otherwise I will complain in grahak suraksha. Waiting for your reply..

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Verified Support

Oct 01, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is given over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,

Team Ecom Express

Verified Support

Mar 24, 2022

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Comments

Geeta gangwar

from Ghumarwin, Himachal Pradesh

Mujhe apna order return krna h aap lig shikar kuch ho or dete kuch ho, mera order return kro, aaj ek IS ko chuna lga diya, tum log samjhte kya ho apne aap ko, sir apna oder lekr jaye or mera refund bapas kijye, ok AwB [protected] httP://ecxp.In/?q=[protected] yhe dete kya bedseet dikha kr or kya di yhe

Ecom Express Customer Care's response, Apr 7, 2021

Verified Support

Dear Sir,

Greetings from Ecom Express!

Ecom Express is just a Carrier. We pick and deliver the parcels in sealed condition from the sender. We do not check the contents. However, to give our Customers a better experience we do walk a extra mile to coordinate with the Shopping portal to their complaints resolved. Your shopping portal will contact you to get this resolved.

Regards,
Team Ecom Express

Geeta gangwar

from Ghumarwin, Himachal Pradesh

Crime branch hydbd's reply, Mar 6, 2021

Dear,
We got your email. Please forward the evidence by WhatsApp on 9570346490. Never share any personal information like Card no, cvv, otp and never download any app. Request for your amount by g pay with cyber cell.

Regards
Pramod Rathod

bhavana gampa

i am n.sarada i ordered multi color saree but i got another one with damage and poor quality please look into my problem and do exchange or Pls refund my money.
order no :

Ecom Express Customer Care's response, Mar 30, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to customercare@ecomexpress.in for us to assist you on the same.

Regards
Team Ecom Express.

Falah bhat

I haven't recieved the thing which I had ordered. It's something else. Please return and refund

Falah bhat

Please return and refund

Ecom Express Customer Care's response, Mar 31, 2021

Verified Support

SHANMUKH TARAKA

I have ordered hooded shirts pack of three with payment during cash in delivery. I paid to delivery boy and recieved the package.when I open I have noticed different products which are fully with stains.
Return my order and pay back my money
My order no #[protected]

Archana Choubey

I haven't received my refund after returning the item ...it's 8 days to return ..it's said that refund amount received in 4 days ..

Archana Choubey

I ordered 3 tops in 520 ..I received it .but its material not good as i thought .so I applied for return.They picked up and assure that amount will refund within 4 days but ...it's 8 -10 days but not received the amount...I m complity hopeless.

Virudeva virendra kumar

Apr 27, 2021

Please return my order I can't believe it .
My order is looking so bad I never accept this product please return your products AWB no ([protected])
Return code ( 125001, 39552)
Please hurry up my contact number
[protected], [protected]

Virudeva virendra kumar

Apr 27, 2021

I have ordered shirt pack of one with payment during cash on delivery.i paid to delivery boy and receive package.when I have open my order than I noticed product quality are very bad .
Please return my order and money back 🙏🙏

Foji Meena98@gimal Com Foji Meena

May 11, 2021

सर जो बुक किया था वह नहीं आया उसकी जगह दूसरा पार्सल आ गया बुक किया फोन भेजे

Boby saini

May 14, 2021

I found wrong and cheap saree. Now I want return and refund

Ecom Express Customer Care's response, May 18, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,

Team Ecom Express

Boby saini

May 14, 2021

I have ordered saree with payment during cash on delivery.i paid to delivery boy and receive package.when I have open my order than I noticed product quality are very bad .
Please return my order and money back

Boby saini

May 14, 2021

Foji Meena98@gimal Com Foji Meena

May 17, 2021

जो बुक किया था वह नहीं आया उसकी जगह दूसरा पार्सल आ अतः इस पार्सल को वापस ले और जो फोन बुक किया उसको भेजे रिटन ओडर किए हुए 18-19 दिन हो गए परन्तु पार्सल नही भेज रहे हैं और व Order ID or AwB number भी नहीं भेज रहे हैं Boomsale /Ecomexpress

Foji Meena98@gimal Com Foji Meena

May 19, 2021

सर वो रिटन ओडर किया था वह अभी तक नहीं पहुंचा कृप्या उसे भेजे

Foji Meena98@gimal Com Foji Meena's reply, Jul 27, 2021

सर पार्सल गलत आ गया इस लिए रिटन करना चाहता हू बहुत दिन हो गए इस लिए पार्सल भेजे आप कि अति कृप्या होगी

Saiyyed Ayan

May 21, 2021

I ordered the jeans in black and these jeans have come second so please return it..

Saiyyed Ayan

May 21, 2021

I have ordered jeans with payment during cash on delivery.i paid to delivery boy and receive package.when I have open my order than I noticed another jeans are very bad .
Please return my order and money back

Ecom Express Customer Care's response, May 23, 2021

Verified Support

Lkhm

Jun 16, 2021

Hi, My name is lakshmi..I placed a order for I series 6 smart watch of cost 1800..and I got my order delivered but they delivered a local smart watch and also some Wooden pieces with that..and I asked for return policy but they are not even responding now...I have made a video of it while opening the order...now I want to return it I am waiting for there message since 1week ...now give the solution ...and there number is [protected]