Edureka Complaints & Reviews

As they dont offer any demo classes, before enrolling i was told that i can hear one class and cancel it if i dont like the teaching. I attended the first class and the instructor was horrible.
I contacted customer care and they said that i can change batch.
But i dont want to take the risk of facing the same problem again as the instructor was horriblle.
I replied back saying the same that i dont have that much time to wait till the next batch starts. And then they never responded.
Edureka customer care sucks and even the instructors.

I will try to explain the situation here.

28/APR/2017 I made the payment online and got myself Enrolled for the DevOps class starting on the 29th. Attached a screen-shot of the payment details.

29/APR/2017 I attained the first class, it was intro to DevOps, Module 1.
30/APR/2017, Module 2, teacher had covered the basics of GIT. Teacher had shared the notepad files regarding how to install and use GIT (that was all I downloaded, as I was aware of their cancellation policy).

I was told that the training will help me master the subject, as I already have work experience in GIT and Jenkins, I found that the class was designed for beginners, not for intermediates.

01/MAY/2017 I took time, watched the recording video of the same class they recorded and uploaded and one or two more videos from other classes to understand whether I should go for cancellation. My usage of these videos should no way be considered I abused my access to their videos.

Wanted to share that in their uploaded demo video, instructor is somebody else.

02/MAY/2017 I decided and sent an email to cancel the my booking and get a refund. I had given an option for any course. Later I did not find any other relevant course that can help me pursuing my goal, so asked for a refund.

They simply Rejected saying I crossed their policy. Attached the screen-shot of their policy.
08/MAY/2017 I emailed them again telling I did not not attain any other classes since. I am clueless about your actions and decisions.
After back and forth talk over phone they decided to give me credit note so that I can Enrol to any other course, though I was sure I won't get one relevant.
11/MAY/2017 they agreed to give Credit Note instead of refund

15/MAY/2017 I decided to get the details regarding the instructor for their Docker training (I have attached the pics of the conversation) they have listed in their website for Enrolment.

They said they have no video available as they have not decided the instructor yet; strange thing is Enrolment has already been started with their strict 3 Days from Enrolment cancellation/refund policy. They are simply ignoring the fact that the Trainee/Student has all the right to Like/Dislike the way an Instructor instructs. It's an online training course where the Voice quality / communication skill is one of the vital requirements that creates the interest among students apart from the knowledge of instructor, which is an obvious fact that no one is denying or questioning.

I am a happy customer of Pluralsight and Udacity, never experienced such nonsenses.

Today it is 16/MAY/2017 I did not attain any other classes or watched any of their videos. My hard earned money is still blocked with Edureka! I am still clueless.

I am not at all interested to do any business with Edureka! it's as simple as it sounds and Edureka is not letting me go away with my money just because I asked for cancellation on 5th Day instead if 3rd Day (delayed by 1 day to decide, think twice as the Demo video and their promises left some good impressions on me before I decided to Enrol).

~ Dhiman

Joined the session for Data Analytics with R. First two weeks was good and the instructor provided good overview of R. The sessions were very slow and I assume partly because of the diversity of the people in the class (some are very beginners to the IT world).

The problem started from 3rd week. They changed the instructor after 4 sessions. Old instructor had some personal commitments so we all agreed to postpone the class by one extra week. Suddenly Edureka took an executive decision to continue the class with a totally different person with different background.

I don't think Edureka provides any value addition for the fees that they charge. Their fees is very high compared to other places but it is okay as long as they make the training valuable. Unfortunately that is not the case.

I will be filing a dispute with Paypal as well as my credit card company.

I subscribed for a DataScience course in Edureka. But due to personal reasons, which I had to explain them in detail, I will not be able to continue with the classes. And I also didn't like the way the instructor was teaching. It seemed he just woke up from bed and started the session. Furthermore the discussion was unnecessarily broad. He wasted about 20 minutes talking about topics that were not in the course contents. I hope edureka knows that even the learners have limited time in their hands and would like to learn something quick and that is why they choose online courses like Edureka.

Now I am asking them for a refund and a guy from Edureka says it is not possible now to process a refund. I didn't even download any content from their portal. The guy says they have a 7 day refund policy after registering for a course. But my course started after one month from registering. Without attending a class once, how can someone decide if they are not liking the course. Then he was saying that I could have gone through the pre-recorded class to see if I liked the course. They have mentioned that pre-recorded classes and live classes generally tend to differ, then how can someone judge from a prerecorded class.

Edureka is an indian e-learning platform which I have used. I spent some $1000, signing up for three courses on Big Data & Hadoop, Python, and R.

Below are some of my thoughts:
1. It feels as if the instructors woke up in the morning, got a cup of coffee, and sat in front of their computers to teach. What exactly are they teaching...? Slides, power point slides. They read off of it, like it's a Dr. Seuss's book. They do some examples, but they are right on the slides... a simple copying of the code into the terminal. They go over the code by way of reading it... as though that is enough... how educational!

2. The cost: Given the various platforms for e-learning. I would say the live instructors that I have come across, two very nice individuals, and one sarcastic to the point of condescending, seem to be working professionals trying this out. They want feedback, but they often don't create an environment for honest feedback. They seem to say, "don't ruin my evaluation... if you have something to say, say it to me... and your venting should be enough for you." In short, I won't change, but you can change your attitude about me. As though what they are doing is a service to humanity, and just their presence is enlightenment for us. How illuminating!

3. Sales tactics: At first I signed up for one course: Big Data and Hadoop. Before even the first class began, I received a number of phone calls and emails, asking me to join for other classes, and they will give me an extraordinary 27% discount, highest they can go... and they would have to talk with their sales manager before it's possible. What rubbish! As a fool, I signed up... three classes... with the idea that I can choose "sessions" at a later time. One after the other, the courses began but very quickly it dawned on me how poorly the whole experience is. Refund... what refund!

4. Do-over? If I had to choose Edureka! again, I believe I would stay clear of it. I am now using Udemy and am happy with lectures and quizzes that are quite professional and at 3% of the cost of Edureka. Wonderful!

Waste of attending the classes no knowledge and nothing i have gained, it seems edureka will select the faculty based on the English speaking skills not on the subject knowledge, no explanation nothing wasted 24, 000/- simply better don't opt this course in edureka i don't know about the other courses.They will call 1000 times up to the enrollment but if we are giving feed back about the faculty they won't mind oh waste of time.

Hi,

I Joined Edureka for Hadoop Administration online course and attended for a demo/Class1.
However after that my timings are not suitable and didnot attend the class.
The Edureka Agent said we can transfer your fees to anyother course at that time as timings or not suitable.
Now they are informing that they have 7 days policy which they did not inform at all
They are not giving my fees back or not allowing to Join other course.
Even they are not replying to the emails sent by me.
my email id is [protected]@gmail.com

Regards,
Ram.

The refund policy is 7 days, but i asked the refund after the 2nd class, as i could not follow the lecture and all the concepts were advanced, when asked for a refund, they stated that the policy only starts when we bought the course,

i wanted to buy the course before the start of the class but they told me the policy and offered a discount if i bought it 20 days prior,

so, this was the justification given,...

I had paid for two classes- python and data science.
I completed Python classes satisfactorily. However when it come Data science, I have not been able to enroll with any of their good instructors since 4 months now. I been provided multiple samples and I am okay with 3 of them. However it seems all 3 of them are no longer conducting classes for data science at edureka. They keep enrolling me for classes saying one of those shall be taking the class but on the day of class it turns out to be different instructor who are not good at all. They should refund my money so I can go else where to seek good education if they do not have any good instructors which is the single most important thing for why anyone pays for professional training. This entire 4 months have been frustrating for us with so many emails, phones exchanges with them but in vain.

This company took money from us for providing tution of an IT course of "Data science". We chose an instructor based on the sample video recording they sent. However, after following up with them 2-3 times they couln't schedule a class with our chosen instructor and finally they they told that very instructor is not working with them anymore. They sent other recordings but we didnt like any of them and hence asked for refund. They are denying refund because their terms is to not refund money after 7 days of registration. First of all we had only paid money and couldn't actually register for a particular batch. Secondly, this is breach of trust to lure us into buying their product by marketing their good stuff but never be able to provide it. We already lost much of our time when we could have gone to other places; they are denying refund so in one way they are forcing us to buy their inferior product.

I have over 6 years of experience in the Digital Marketing field. I have been searching for ways to make my skills better than before. Came across many so-called institutes but they all fell short.

Edureka is no different.

I was going through all of their ad campaigns which had been left unmanaged. They had all spam comments, and when i called them out in their loose work. They had the audacity to block me.

They did not reply on emails. I have screenshots of their unprofessional work.

Don't follow big names, it is only a tool to get your guard down and make money off you. Regardless of the excuses they may give you. Be careful.

If you enter their so-called Education system, tread with caution.

i have made payment for android development cources , their reg. fee is 1000 rupees. that time edureka told me that u can join whenever u want but now i m intrested to join then he said u have to paid fee according to current fee structure, but that time he said that after reg. u have to pay only 4500 rupes according to that time fees.. its valid for life time, whenever u want to join u will have to pay only 4500 but now he said u have to pay 8990 rupess acoording to current fee.. so kindly help me.