Edureka Complaints & Reviews

Address: Bangalore, Karnataka, 560066

Website: Software learning courses

Hi,

I Joined Edureka for Hadoop Administration online course and attended for a demo/Class1.
However after that my timings are not suitable and didnot attend the class.
The Edureka Agent said we can transfer your fees to anyother course at that time as timings or not suitable.
Now they are informing that they have 7 days policy which they did not inform at all
They are not giving my fees back or not allowing to Join other course.
Even they are not replying to the emails sent by me.
my email id is [protected]@gmail.com

Regards,
Ram.

Oct 24, 2016

Complaint marked as Resolved

Edureka said that they are going to provide me training course requested.

Edureka customer support has been notified about the posted complaint.

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Website: www.edureka.co

The refund policy is 7 days, but i asked the refund after the 2nd class, as i could not follow the lecture and all the concepts were advanced, when asked for a refund, they stated that the policy only starts when we bought the course,

i wanted to buy the course before the start of the class but they told me the policy and offered a discount if i bought it 20 days prior,

so, this was the justification given,...

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Address: 560066

Website: www.edureka.co

I had paid for two classes- python and data science.
I completed Python classes satisfactorily. However when it come Data science, I have not been able to enroll with any of their good instructors since 4 months now. I been provided multiple samples and I am okay with 3 of them. However it seems all 3 of them are no longer conducting classes for data science at edureka. They keep enrolling me for classes saying one of those shall be taking the class but on the day of class it turns out to be different instructor who are not good at all. They should refund my money so I can go else where to seek good education if they do not have any good instructors which is the single most important thing for why anyone pays for professional training. This entire 4 months have been frustrating for us with so many emails, phones exchanges with them but in vain.

Sep 1, 2016

Complaint marked as Resolved

I am marking this complaint resolved as Edureka has agreed to make full refund of the fees.

Edureka customer support has been notified about the posted complaint.

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Address: 110016

Website: www.edureka.co

This company took money from us for providing tution of an IT course of "Data science". We chose an instructor based on the sample video recording they sent. However, after following up with them 2-3 times they couln't schedule a class with our chosen instructor and finally they they told that very instructor is not working with them anymore. They sent other recordings but we didnt like any of them and hence asked for refund. They are denying refund because their terms is to not refund money after 7 days of registration. First of all we had only paid money and couldn't actually register for a particular batch. Secondly, this is breach of trust to lure us into buying their product by marketing their good stuff but never be able to provide it. We already lost much of our time when we could have gone to other places; they are denying refund so in one way they are forcing us to buy their inferior product.

Sep 1, 2016

Complaint marked as Resolved

I am marking this complaint resolved as Edureka has agreed to make full refund of the fees.

Edureka customer support has been notified about the posted complaint.

Jun 27, 2016

Updated by dgarg This was posted on behalf of my spouse Roshni Agarwal ragarwal.[protected]@gmail.com.

Our issue is still not resolved . We have even talked multiple times to not just your first level customer executives but also your escalation unit. For a company of such size, why don't you stop harassing us and refund our money if you do not have any good instructor for this course. From one instructor, we were now ready for two more instructors but all these 3 instructors of our choice have left teaching at edureka. We ate being given batch after batch saying that one of these good instructors will be taking the class (shriraj, anirudh, ganesh) but when the day comes it comes out to be either pradeep or sanjay whom we dont like at all. Why are you wasting our time and your time over $400. Do you think we shall ever come back? Or would recommed anyone to you. We had atleast sent 2 customers to you earlier. Shame on edureka for the harassment.

Sep 01, 2016

Updated by dgarg I am marking this complaint resolved as Edureka has agreed to make full refund of the fees.

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A

AbhiEdu

from Delhi, Delhi

Apr 4, 2016

Dear Mr. Garg,

We are very sorry for the inconvenience over here.

At edureka we pride ourselves in the way we conduct our programs. And we encourage our learners to highlight any issue they face with us during any time of the program.

We went back to check our records and found no customer with your credentials. We would be glad to hear from you about the issues you have faced at edureka; and trust we have not let any customer down.

Please provide your credentials with the issues at [protected]@edureka.co as we cannot find any customer with your name in our records. We shall revert to you within 12 hours and we will make sure your issue will be resolved.

Please feel free to connect if you have any other concerns.

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Address: Bangalore, Karnataka

Website: www.edureka.co/

I have over 6 years of experience in the Digital Marketing field. I have been searching for ways to make my skills better than before. Came across many so-called institutes but they all fell short.

Edureka is no different.

I was going through all of their ad campaigns which had been left unmanaged. They had all spam comments, and when i called them out in their loose work. They had the audacity to block me.

They did not reply on emails. I have screenshots of their unprofessional work.

Don't follow big names, it is only a tool to get your guard down and make money off you. Regardless of the excuses they may give you. Be careful.

If you enter their so-called Education system, tread with caution.

Sep 25, 2015

Updated by ProDigital I also wanted to add that they said their "Digital Marketing trainer" has 20 years of experience.

Google started in September 4, 1998

Facebook started on February 4, 2004

Twitter started on March 21, 2006

Linkedin started in December 2002

So, the point is that all the "digital Marketing arena" did not exist before the year 2000, So the big question is how does their trainer have 20 year of experience? It is 20 years of irrelevant experience.

Now, if you go to a job interview and say that i have 20 or 30 years of experience but if it is of a different field then you would never get the job right?

They deceiving everybody to make money off them all, Don't fall for their lies.

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i have made payment for android development cources , their reg. fee is 1000 rupees. that time edureka told me that u can join whenever u want but now i m intrested to join then he said u have to paid fee according to current fee structure, but that time he said that after reg. u have to pay only 4500 rupes according to that time fees.. its valid for life time, whenever u want to join u will have to pay only 4500 but now he said u have to pay 8990 rupess acoording to current fee.. so kindly help me.

+1 photos

Complaint marked as Resolved

company has refund my money before 1 month . and there are any issue with me and company .... according to companies policy has done all thing properly and no issue now..

customer support has been notified about the posted complaint.

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M

Mehak Rana

from Mughal Sarai, Uttar Pradesh

Aug 16, 2013

You can go for consumer court and get your money back with interest.

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S

sachingiri.bca

from Patna, Bihar

Aug 30, 2013

edureka.in company has solved my problem and now there is no issue related to that matter, so kindy remove my complaint from your website and don't take any action against the company..

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R

Rakhi reddy

from Gurgaon, Haryana

Dec 28, 2013

They don’t provide any study material .The recorded sessions provided by them are not so good .The trainers don’t have good knowledge it seems they have to finish the training as early as possible

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C

CULDUDE16

Oct 28, 2020

REFUND FOR PROGRAM OF CYBERSECURITY BY NIT ROURKELA.
As i was going through the course, i got in touch with them and within an hour I get call back and follow the process after which they say that the course fee 170000 and to avail discount and scholarship i had to pay 10000 immediately and then that person kept on instigating me and I had made the payment of 10000 and after that i did not get any response for 5 days.
I tried emailing them but nothing and now i need my refund of 10000 to be refunded as i dont want to go forward with the course.

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Edureka Complaints & Reviews

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Edureka reviews & complaints page 8

Hadoop online Course

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Refund policy

Poor Tuition/ Cheating

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Poor service/ poor tution quality/ unfair and unclear terms

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Incompetent & unethical behavior

Post your Comment

forgery for info

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