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Edureka Complaints & Reviews

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Updated: Sep 2, 2025
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36
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Edureka reviews & complaints page 8

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J
jyotirmoy12
from Bangalore, Karnataka
Jan 29, 2017
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Address: Bangalore, Karnataka, 500088
Website: www.edureka.co

I subscribed for a DataScience course in Edureka. But due to personal reasons, which I had to explain them in detail, I will not be able to continue with the classes. And I also didn't like the way the instructor was teaching. It seemed he just woke up from bed and started the session. Furthermore the discussion was unnecessarily broad. He wasted about 20 minutes talking about topics that were not in the course contents. I hope edureka knows that even the learners have limited time in their hands and would like to learn something quick and that is why they choose online courses like Edureka.

Now I am asking them for a refund and a guy from Edureka says it is not possible now to process a refund. I didn't even download any content from their portal. The guy says they have a 7 day refund policy after registering for a course. But my course started after one month from registering. Without attending a class once, how can someone decide if they are not liking the course. Then he was saying that I could have gone through the pre-recorded class to see if I liked the course. They have mentioned that pre-recorded classes and live classes generally tend to differ, then how can someone judge from a prerecorded class.
May 9, 2017
Complaint marked as Resolved 
Edureka customer support has been notified about the posted complaint.
Jan 29, 2017
Updated by jyotirmoy12
Now I am calling the guy since morning but he is not answering my call and Edureka claims of 24*7 customer service
Verified Support
Mar 17, 2017
Edureka Customer Care's response
Dear Joytirmoy,

Hope this is resolved as per your expectations.
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    A
    anand1123
    Dec 28, 2016
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    Edureka is an indian e-learning platform which I have used. I spent some $1000, signing up for three courses on Big Data & Hadoop, Python, and R.

    Below are some of my thoughts:
    1. It feels as if the instructors woke up in the morning, got a cup of coffee, and sat in front of their computers to teach. What exactly are they teaching...? Slides, power point slides. They read off of it, like it's a Dr. Seuss's book. They do some examples, but they are right on the slides... a simple copying of the code into the terminal. They go over the code by way of reading it... as though that is enough... how educational!

    2. The cost: Given the various platforms for e-learning. I would say the live instructors that I have come across, two very nice individuals, and one sarcastic to the point of condescending, seem to be working professionals trying this out. They want feedback, but they often don't create an environment for honest feedback. They seem to say, "don't ruin my evaluation... if you have something to say, say it to me... and your venting should be enough for you." In short, I won't change, but you can change your attitude about me. As though what they are doing is a service to humanity, and just their presence is enlightenment for us. How illuminating!

    3. Sales tactics: At first I signed up for one course: Big Data and Hadoop. Before even the first class began, I received a number of phone calls and emails, asking me to join for other classes, and they will give me an extraordinary 27% discount, highest they can go... and they would have to talk with their sales manager before it's possible. What rubbish! As a fool, I signed up... three classes... with the idea that I can choose "sessions" at a later time. One after the other, the courses began but very quickly it dawned on me how poorly the whole experience is. Refund... what refund!

    4. Do-over? If I had to choose Edureka! again, I believe I would stay clear of it. I am now using Udemy and am happy with lectures and quizzes that are quite professional and at 3% of the cost of Edureka. Wonderful!
    May 18, 2017
    Complaint marked as Resolved 
    Edureka customer support has been notified about the posted complaint.
    Verified Support
    Dec 29, 2016
    Edureka Customer Care's response
    Dear Anand,

    Greetings from edureka !

    We sincerely apologize and regret the disappointment and the unprofessional experience that you've had to go through.

    Kindly give us your registered email id so that we can connect with you and take care of all the grievances that you've shared with us.
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      R
      rajani12345
      from Delhi, Delhi
      Nov 4, 2016
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      Address: 560015
      Website: www.edureka.co

      Waste of attending the classes no knowledge and nothing i have gained, it seems edureka will select the faculty based on the English speaking skills not on the subject knowledge, no explanation nothing wasted 24, 000/- simply better don't opt this course in edureka i don't know about the other courses.They will call 1000 times up to the enrollment but if we are giving feed back about the faculty they won't mind oh waste of time.
      May 19, 2017
      Complaint marked as Resolved 
      Edureka customer support has been notified about the posted complaint.
      Verified Support
      Nov 04, 2016
      Edureka Customer Care's response
      Dear Rajani,

      Greetings from Edureka!

      We are really sad to hear about your experience.
      Please accept our sincere apologies for this

      Could you please help us with your contact details, as we would like to get in touch with you and address your concerns
      We are sorry we could not get your details in your system.
      We look forward to hear back from you and assist you

      Thanks,
      Sunil Kumar
      Team Edureka
      Verified Support
      Nov 08, 2016
      Edureka Customer Care's response
      Dear Rajani,

      Greetings from Edureka!

      Could you please help us with your contact details, we would like to get in touch with you and address your concerns
      We apologise for the inconvenience caused

      We look forward to hear back from you and assist you

      Thanks,
      Sunil Kumar
      Team Edureka
      Verified Support
      Nov 16, 2016
      Edureka Customer Care's response
      Dear Rajani,
      Greetings!

      We sincerely apologise for the experience you have had
      We request you to kindly share us your contact details. We would like to get in touch with you and address your concerns

      Please provide us your contact details

      Thanks,
      Sunil Kumar
      Team Edureka
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        R
        raamsudhakar
        Oct 21, 2016
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        Address: Bangalore, Karnataka, 560066
        Website: Software learning courses

        Hi,

        I Joined Edureka for Hadoop Administration online course and attended for a demo/Class1.
        However after that my timings are not suitable and didnot attend the class.
        The Edureka Agent said we can transfer your fees to anyother course at that time as timings or not suitable.
        Now they are informing that they have 7 days policy which they did not inform at all
        They are not giving my fees back or not allowing to Join other course.
        Even they are not replying to the emails sent by me.
        my email id is [protected]@gmail.com

        Regards,
        Ram.
        Oct 24, 2016
        Complaint marked as Resolved 
        Edureka said that they are going to provide me training course requested.
        Edureka customer support has been notified about the posted complaint.
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          N
          Nartan Nss
          Sep 5, 2016
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          Refund policy

          Website: www.edureka.co

          The refund policy is 7 days, but i asked the refund after the 2nd class, as i could not follow the lecture and all the concepts were advanced, when asked for a refund, they stated that the policy only starts when we bought the course,

          i wanted to buy the course before the start of the class but they told me the policy and offered a discount if i bought it 20 days prior,

          so, this was the justification given,...
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          Ragarw
          Jul 1, 2016
          Resolved
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          Address: 560066
          Website: www.edureka.co

          I had paid for two classes- python and data science.
          I completed Python classes satisfactorily. However when it come Data science, I have not been able to enroll with any of their good instructors since 4 months now. I been provided multiple samples and I am okay with 3 of them. However it seems all 3 of them are no longer conducting classes for data science at edureka. They keep enrolling me for classes saying one of those shall be taking the class but on the day of class it turns out to be different instructor who are not good at all. They should refund my money so I can go else where to seek good education if they do not have any good instructors which is the single most important thing for why anyone pays for professional training. This entire 4 months have been frustrating for us with so many emails, phones exchanges with them but in vain.
          Sep 1, 2016
          Complaint marked as Resolved 
          I am marking this complaint resolved as Edureka has agreed to make full refund of the fees.
          Edureka customer support has been notified about the posted complaint.
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            D
            dgarg
            from Mumbai, Maharashtra
            Apr 2, 2016
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            Address: 110016
            Website: www.edureka.co

            This company took money from us for providing tution of an IT course of "Data science". We chose an instructor based on the sample video recording they sent. However, after following up with them 2-3 times they couln't schedule a class with our chosen instructor and finally they they told that very instructor is not working with them anymore. They sent other recordings but we didnt like any of them and hence asked for refund. They are denying refund because their terms is to not refund money after 7 days of registration. First of all we had only paid money and couldn't actually register for a particular batch. Secondly, this is breach of trust to lure us into buying their product by marketing their good stuff but never be able to provide it. We already lost much of our time when we could have gone to other places; they are denying refund so in one way they are forcing us to buy their inferior product.
            Sep 1, 2016
            Complaint marked as Resolved 
            I am marking this complaint resolved as Edureka has agreed to make full refund of the fees.
            Edureka customer support has been notified about the posted complaint.
            Jun 27, 2016
            Updated by dgarg
            This was posted on behalf of my spouse Roshni Agarwal ragarwal.[protected]@gmail.com.

            Our issue is still not resolved . We have even talked multiple times to not just your first level customer executives but also your escalation unit. For a company of such size, why don't you stop harassing us and refund our money if you do not have any good instructor for this course. From one instructor, we were now ready for two more instructors but all these 3 instructors of our choice have left teaching at edureka. We ate being given batch after batch saying that one of these good instructors will be taking the class (shriraj, anirudh, ganesh) but when the day comes it comes out to be either pradeep or sanjay whom we dont like at all. Why are you wasting our time and your time over $400. Do you think we shall ever come back? Or would recommed anyone to you. We had atleast sent 2 customers to you earlier. Shame on edureka for the harassment.
            Sep 01, 2016
            Updated by dgarg
            I am marking this complaint resolved as Edureka has agreed to make full refund of the fees.
            Dear Mr. Garg,

            We are very sorry for the inconvenience over here.

            At edureka we pride ourselves in the way we conduct our programs. And we encourage our learners to highlight any issue they face with us during any time of the program.

            We went back to check our records and found no customer with your credentials. We would be glad to hear from you about the issues you have faced at edureka; and trust we have not let any customer down.

            Please provide your credentials with the issues at [protected]@edureka.co as we cannot find any customer with your name in our records. We shall revert to you within 12 hours and we will make sure your issue will be resolved.

            Please feel free to connect if you have any other concerns.
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              P
              ProDigital
              from Delhi, Delhi
              Sep 23, 2015
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              Address: Bangalore, Karnataka
              Website: www.edureka.co/

              I have over 6 years of experience in the Digital Marketing field. I have been searching for ways to make my skills better than before. Came across many so-called institutes but they all fell short.

              Edureka is no different.

              I was going through all of their ad campaigns which had been left unmanaged. They had all spam comments, and when i called them out in their loose work. They had the audacity to block me.

              They did not reply on emails. I have screenshots of their unprofessional work.

              Don't follow big names, it is only a tool to get your guard down and make money off you. Regardless of the excuses they may give you. Be careful.

              If you enter their so-called Education system, tread with caution.
              Sep 25, 2015
              Updated by ProDigital
              I also wanted to add that they said their "Digital Marketing trainer" has 20 years of experience.

              Google started in September 4, 1998

              Facebook started on February 4, 2004

              Twitter started on March 21, 2006

              Linkedin started in December 2002

              So, the point is that all the "digital Marketing arena" did not exist before the year 2000, So the big question is how does their trainer have 20 year of experience? It is 20 years of irrelevant experience.

              Now, if you go to a job interview and say that i have 20 or 30 years of experience but if it is of a different field then you would never get the job right?

              They deceiving everybody to make money off them all, Don't fall for their lies.
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                S
                sachingiri.bca
                from Patna, Bihar
                Jul 12, 2013
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                i have made payment for android development cources , their reg. fee is 1000 rupees. that time edureka told me that u can join whenever u want but now i m intrested to join then he said u have to paid fee according to current fee structure, but that time he said that after reg. u have to pay only 4500 rupes according to that time fees.. its valid for life time, whenever u want to join u will have to pay only 4500 but now he said u have to pay 8990 rupess acoording to current fee.. so kindly help me.
                Complaint marked as Resolved 
                company has refund my money before 1 month . and there are any issue with me and company .... according to companies policy has done all thing properly and no issue now..
                customer support has been notified about the posted complaint.
                You can go for consumer court and get your money back with interest.
                edureka.in company has solved my problem and now there is no issue related to that matter, so kindy remove my complaint from your website and don't take any action against the company..
                They don’t provide any study material .The recorded sessions provided by them are not so good .The trainers don’t have good knowledge it seems they have to finish the training as early as possible
                REFUND FOR PROGRAM OF CYBERSECURITY BY NIT ROURKELA.
                As i was going through the course, i got in touch with them and within an hour I get call back and follow the process after which they say that the course fee 170000 and to avail discount and scholarship i had to pay 10000 immediately and then that person kept on instigating me and I had made the payment of 10000 and after that i did not get any response for 5 days.
                I tried emailing them but nothing and now i need my refund of 10000 to be refunded as i dont want to go forward with the course.
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