Edureka — Refund of Loan

Girijesh_11

Address:	EDUREKA IndiQube ETA 3rd Floor, No.38/4, Adjacent to Dell EMC2, Dodanekundi, Outer Ring Road, Bengaluru, Karnataka - 560048. CIN - U80200KA2011PTC094
Website:	www.edureka.co/contact-us

Hi,
My name is Girijesh Rai.I want to complain about Edureka. I have send complain earlier, I just want to correct a mistake. The program started from January 6, 2020 I had by mistake mentioned Jan 6, 2019. Please correct it.
I am again elaborating it if it is required.
I got a call from EDUREKA for a PG certificate course in BIG DATA Engineering from NIT ROURKELA. I was told that it's an online weekend course.
Program cost was 131500 rupees. I paid 10000 in advance for registration. The rest money was a loan amount provided by Edureka to me from ZEST MONEY. Zest Money is loan partner for EDUREKA. The loan money was transferred to Edureka immediately.
The program started in January 6, 2020. The first class was prerequisite JAVA class. On the very first day I found that the lecturer is not from NIT ROURKELA . I took one more class after that I was sure that it's not a NIT Program. I asked my counsellor that I was told that the professors will be from NIT Rourkela. He told me that certificate would be provided by NIT ROURKELA and teaching would be provided by Edureka itself.
I told them that before the start of the program I was not informed about this. I was told that it's NIT program from ROURKELA.
I asked EDUREKA to cancel my registration and refund the loan amount to Zest money.
However they refused to cancel my registration.
I didn't attended more than one or two prerequisite classes. After that I told them through email that I cannot continue the program .
I forwarded the email to Zest money also.

However I kept getting call from ZEST MONEY to pay the emi from the next month itself. There was no option to cancel the program from my end.
Edureka is ready to give me new batch even today but they are not cancelling my registration. Zest money is asking for repayment of EMI on loan amount.
I am trapped by Edureka. Edureka have received the loan amount from Zest money . They are not ready to cancel the amount and refund to Zest Money. I have not taken the classes, so why I would pay the EMI.
But my CIBIL score is getting effected by that.
Please help me and penalise EDUREKA for causing me so much mental trouble. I have send many emails to EDUREKA as well as ZEST MONEY.
Zest money infact guided me that they understand what is happening. Zest money told me that they cannot ask money from Edureka directly unless they cancel my registration. Edureka will never refund the money. What should I do?
Regards
Girijesh Rai
Girijesh.[protected]@gmail.com
[protected](registered number with EDUREKA and ZEST MONEY)

[protected] current number in use

Was this information helpful?

No (0)

Yes (0)

Edureka customer support has been notified about the posted complaint.

Nov 12, 2021

Updated by Girijesh_11 I took loan amount of 121500 rupees for PG program in Big Data from Nit Rourkela offered by Edureka . I paid 10000 in advance. Edureka helped me in getting loan from zest money.The loan amount was processed on 7/1/2020.
I did few pre - requisite classes of Java where I found that the trainer is not from Nit Rourkela but private person from Edureka.
I was shocked.They promised me that the lecturers would be from Nit Rourkela itself.I thought that the course is from Nit Rourkela and Edureka is their online partner.
Now I would have never paid such big amount for a course from private institute.
I told them to refund my loan amount as I won't attend the program.
They kept on sending the link to attend the online class.From next month zest money started asking for Emi payment.
Not I found myself cheated in a big way
I stopped replying to their emails but what Happened later on was more shocking, my CIBIL score got affected.
I got fooled in the name of Nit Rourkela.They are fake online scammer.
There was no option to cancel the program from my end, Edureka was required to cancel the program and refund loan amount to Zest money.
I don't know whether zest money is also partner in crime with Edureka.
I will share image and email to support my case.
Why they promised course from Nit Rourkela and charging huge money when no lecturers are from Nit Rourkela.They should have told clearly that they are private online course provider, they fooled me in the name of Nit Rourkela