Ekart Logistics — Complaint Against Delivery Agent for Refusing Doorstep Delivery Tracking ID FMPP[protected]

To,
Customer Support Team
Ekart Logistics

Subject: Complaint Against Delivery Agent for Refusing Doorstep Delivery – Tracking ID FMPP[protected]

Dear Ekart Logistics Team,

I am writing to lodge a formal complaint against your delivery agent for refusing to deliver my parcel to my doorstep at the address provided below.

Tracking Number: FMPP[protected]
Delivery Address: At Indrathana, Taluka Renapur, District Latur, Maharashtra – 413527

The delivery agent has refused to provide doorstep delivery and has caused unnecessary inconvenience. I expect Ekart Logistics to ensure that parcels are delivered to the customer's registered delivery address, subject to applicable delivery policies.

I request you to take the following actions:

1. Investigate the delivery agent's refusal to provide doorstep delivery.
2. Arrange delivery of my parcel to my registered address as soon as possible.
3. Take appropriate action to prevent such incidents from happening again.
4. Provide me with an update regarding my complaint and the expected delivery date.

Please do not mark my parcel as undeliverable or return it to the seller without making a genuine attempt to deliver it to my registered address.

I look forward to your prompt resolution of this issue.

Regards,
Concerned Customer
Delivery Location: Indrathana, Renapur, Latur, Maharashtra – 413527
Tracking ID: FMPP[protected]