Dear Team,
I would like to lodge a formal complaint against your delivery executive of my myntra parcel, Vithal i think his name is fake because on the app the name is displaying Ashish rajkumar, regarding the delivery of my exchange order on 16 October 2026 around 2:15 to 3 pm time, address Spine Road Bhosari pune-411039.
The delivery executive arrived for the exchange pickup and delivery, but when I was trying to receive the OTP, there was a slight delay of approximately 1-2 minutes. Instead of cooperating, he became impatient and started speaking rudely, stating that he had a lot of deliveries and could not wait.
Despite my request to wait briefly, he took the parcel back and informed me that the delivery would be attempted the next day. This parcel was urgently required on the same day, and his actions caused significant inconvenience.
I subsequently called him to request assistance, but he again spoke in a rude and disrespectful manner. When I expressed my concern, he responded in a threatening tone, saying words to the effect of "Do whatever you want, I have a load of deliveries", showing complete disregard for customer service and professionalism.
I request that this incident be investigated and appropriate action be taken against the delivery executive. I would also appreciate an update on the earliest possible delivery of my parcel, considering the urgency and the fact that the failed delivery was not due to my refusal or unavailability.
Please acknowledge this complaint and provide a complaint/reference number.
Regards,
Karishma Paradhi
Mobile: [protected]
Order ID- 134356518937835797803
Tracking ID: [Tracking ID]
Contact Delivery Partner details : [protected] with Pin: 135
Was this information helpful?
Post your Comment